/* ==========================================================================
   CPL3 Support — Complete Redesign
   Design System: "Linear Pro" — Ultra-Clean Modern SaaS
   Version: 3.0.0
   ========================================================================== */

/* --------------------------------------------------------------------------
   0. FONT IMPORTS
   -------------------------------------------------------------------------- */
@import url('https://fonts.googleapis.com/css2?family=Geist:wght@300;400;500;600;700;800;900&display=swap');
@import url('https://fonts.googleapis.com/css2?family=Geist+Mono:wght@400;500;600;700&display=swap');

/* --------------------------------------------------------------------------
   1. CSS RESET & DESIGN TOKENS
   -------------------------------------------------------------------------- */
*, *::before, *::after {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

:root {
  /* --- Background layers (zinc-950 based) --- */
  --color-bg-base: #09090b;
  --color-bg-raised: #111113;
  --color-bg-overlay: #18181b;
  --color-bg-subtle: #1c1c20;
  --color-bg-hover: #1c1c20;
  --color-bg-active: #222228;

  /* --- Text hierarchy --- */
  --color-text-primary: #fafafa;
  --color-text-secondary: #a1a1aa;
  --color-text-tertiary: #71717a;
  --color-text-muted: #52525b;

  /* --- Borders --- */
  --color-border-default: #27272a;
  --color-border-subtle: #1e1e22;
  --color-border-strong: #3f3f46;
  --color-border-focus: #6366f1;

  /* --- Accent (Indigo) --- */
  --color-accent: #6366f1;
  --color-accent-hover: #818cf8;
  --color-accent-soft: rgba(99, 102, 241, 0.1);
  --color-accent-border: rgba(99, 102, 241, 0.3);

  /* --- Semantic colors --- */
  --color-danger: #ef4444;
  --color-danger-soft: rgba(239, 68, 68, 0.1);
  --color-warning: #f59e0b;
  --color-warning-soft: rgba(245, 158, 11, 0.1);
  --color-success: #22c55e;
  --color-success-soft: rgba(34, 197, 94, 0.1);
  --color-info: #6366f1;
  --color-info-soft: rgba(99, 102, 241, 0.1);

  /* --- Priority colors --- */
  --priority-critical: #ef4444;
  --priority-high: #f97316;
  --priority-medium: #eab308;
  --priority-low: #22c55e;

  /* --- Status colors --- */
  --status-open: #6366f1;
  --status-in-progress: #f59e0b;
  --status-resolved: #22c55e;
  --status-closed: #71717a;

  /* --- Legacy aliases (app.js compatibility) --- */
  --bg: var(--color-bg-base);
  --bg2: var(--color-bg-raised);
  --surface: var(--color-bg-overlay);
  --surface2: var(--color-bg-subtle);
  --text: var(--color-text-primary);
  --muted: var(--color-text-secondary);
  --border: var(--color-border-default);
  --border-subtle: var(--color-border-subtle);
  --primary: var(--color-accent);
  --primary-h: var(--color-accent-hover);
  --primary-light: var(--color-accent-soft);
  --primary-soft: rgba(99, 102, 241, 0.12);
  --danger: var(--color-danger);
  --success: var(--color-success);
  --warning: var(--color-warning);
  --hover: rgba(99, 102, 241, 0.06);

  /* --- Spacing scale (4px base) --- */
  --space-1: 4px;
  --space-2: 8px;
  --space-3: 12px;
  --space-4: 16px;
  --space-5: 20px;
  --space-6: 24px;
  --space-8: 32px;
  --space-10: 40px;
  --space-12: 48px;
  --space-16: 64px;

  /* --- Border radius --- */
  --radius-sm: 6px;
  --radius-md: 8px;
  --radius-lg: 12px;
  --radius-xl: 16px;
  --radius: var(--radius-md);

  /* --- Shadows --- */
  --shadow-xs: 0 1px 2px rgba(0, 0, 0, 0.3), 0 0 0 1px rgba(255, 255, 255, 0.03);
  --shadow: 0 1px 3px rgba(0, 0, 0, 0.4), 0 0 0 1px rgba(255, 255, 255, 0.03);
  --shadow-md: 0 4px 12px rgba(0, 0, 0, 0.5), 0 0 0 1px rgba(255, 255, 255, 0.03);
  --shadow-lg: 0 8px 24px rgba(0, 0, 0, 0.6), 0 0 0 1px rgba(255, 255, 255, 0.02);
  --shadow-xl: 0 20px 60px rgba(0, 0, 0, 0.7), 0 0 0 1px rgba(255, 255, 255, 0.02);

  /* --- Transitions --- */
  --transition-micro: 150ms cubic-bezier(0.4, 0, 0.2, 1);
  --transition-layout: 200ms cubic-bezier(0.4, 0, 0.2, 1);
  --transition-modal: 300ms cubic-bezier(0.22, 1, 0.36, 1);

  /* --- Typography --- */
  --font-sans: 'Geist', 'DM Sans', -apple-system, BlinkMacSystemFont, 'Segoe UI', system-ui, sans-serif;
  --font-mono: 'Geist Mono', 'DM Mono', 'SF Mono', 'Fira Code', monospace;
  --font-size-xs: 0.68rem;
  --font-size-sm: 0.78rem;
  --font-size-base: 0.875rem;
  --font-size-md: 0.95rem;
  --font-size-lg: 1.1rem;
  --font-size-xl: 1.3rem;
  --font-size-2xl: 1.6rem;

  color-scheme: dark;
}

/* --------------------------------------------------------------------------
   1b. LIGHT THEME TOKENS (initial — overridden by section 57 for full set)
   -------------------------------------------------------------------------- */
[data-theme="light"] {
  --color-bg-base: #ffffff;
  --color-bg-raised: #fafafa;
  --color-bg-overlay: #ffffff;
  --color-bg-subtle: #f4f4f5;
  --color-bg-hover: #f4f4f5;
  --color-bg-active: #e4e4e7;
  --color-text-primary: #09090b;
  --color-text-secondary: #52525b;
  --color-text-tertiary: #a1a1aa;
  --color-text-muted: #d4d4d8;
  --color-border-default: #e4e4e7;
  --color-border-subtle: #f4f4f5;
  --color-border-strong: #d4d4d8;
  --color-border-focus: #6366f1;
  --color-accent: #6366f1;
  --color-accent-hover: #4f46e5;
  --color-accent-soft: rgba(99, 102, 241, 0.06);
  --color-accent-border: rgba(99, 102, 241, 0.2);
  --color-danger-soft: rgba(239, 68, 68, 0.06);
  --color-warning-soft: rgba(245, 158, 11, 0.06);
  --color-success-soft: rgba(34, 197, 94, 0.06);
  --primary-soft: rgba(99, 102, 241, 0.08);
  --hover: rgba(99, 102, 241, 0.04);
  --shadow-xs: 0 1px 2px rgba(0, 0, 0, 0.04);
  --shadow: 0 1px 3px rgba(0, 0, 0, 0.06), 0 0 0 1px rgba(0, 0, 0, 0.03);
  --shadow-md: 0 4px 12px rgba(0, 0, 0, 0.06), 0 0 0 1px rgba(0, 0, 0, 0.03);
  --shadow-lg: 0 8px 24px rgba(0, 0, 0, 0.08), 0 0 0 1px rgba(0, 0, 0, 0.03);
  --shadow-xl: 0 20px 60px rgba(0, 0, 0, 0.1);
  color-scheme: light;
}

@media (prefers-color-scheme: light) {
  :root:not([data-theme="dark"]) {
    --color-bg-base: #ffffff;
    --color-bg-raised: #fafafa;
    --color-bg-overlay: #ffffff;
    --color-bg-subtle: #f4f4f5;
    --color-text-primary: #09090b;
    --color-text-secondary: #52525b;
    --color-text-tertiary: #a1a1aa;
    --color-border-default: #e4e4e7;
    --color-border-subtle: #f4f4f5;
  }
}

/* --------------------------------------------------------------------------
   2. GLOBAL BASE STYLES
   -------------------------------------------------------------------------- */
html {
  -webkit-text-size-adjust: 100%;
  text-size-adjust: 100%;
  -moz-osx-font-smoothing: grayscale;
  -webkit-font-smoothing: antialiased;
  text-rendering: optimizeLegibility;
}

body {
  font-family: var(--font-sans);
  background: var(--color-bg-base);
  color: var(--color-text-primary);
  line-height: 1.5;
  min-height: 100vh;
  font-size: 14px;
  letter-spacing: -0.006em;
}

/* Subtle noise texture overlay on base */
body::before {
  content: "";
  position: fixed;
  inset: 0;
  z-index: -1;
  opacity: 0.015;
  pointer-events: none;
  background-image: url("data:image/svg+xml,%3Csvg viewBox='0 0 256 256' xmlns='http://www.w3.org/2000/svg'%3E%3Cfilter id='n'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='0.9' numOctaves='4' stitchTiles='stitch'/%3E%3C/filter%3E%3Crect width='100%25' height='100%25' filter='url(%23n)'/%3E%3C/svg%3E");
  background-size: 180px;
}

a { color: var(--color-accent); text-decoration: none; transition: color var(--transition-micro); }
a:hover { color: var(--color-accent-hover); }

/* --- SVG Icon base --- */
.icon { display: inline-block; vertical-align: middle; flex-shrink: 0; }
button .icon, a .icon { pointer-events: none; }

::selection { background: rgba(99, 102, 241, 0.35); color: #fff; }

/* --- Scrollbar styling --- */
::-webkit-scrollbar { width: 6px; height: 6px; }
::-webkit-scrollbar-track { background: transparent; }
::-webkit-scrollbar-thumb { background: var(--color-border-default); border-radius: 3px; }
::-webkit-scrollbar-thumb:hover { background: var(--color-text-tertiary); }
* { scrollbar-width: thin; scrollbar-color: var(--color-border-default) transparent; }

/* --- Focus states --- */
:focus { outline: none; }
:focus-visible {
  outline: 2px solid var(--color-border-focus);
  outline-offset: 2px;
  border-radius: var(--radius-sm);
}
[role="button"]:focus-visible,
button:focus-visible {
  outline: 2px solid var(--color-border-focus);
  outline-offset: 2px;
}

/* --------------------------------------------------------------------------
   3. AUTH PAGE
   -------------------------------------------------------------------------- */
.auth-page {
  display: flex;
  align-items: center;
  justify-content: center;
  min-height: 100vh;
  background: #06060a;
  position: relative;
  overflow: hidden;
}

.auth-canvas {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  z-index: 0;
}

.auth-card {
  background: rgba(17, 17, 19, 0.92);
  backdrop-filter: blur(24px) saturate(180%);
  -webkit-backdrop-filter: blur(24px) saturate(180%);
  border: 1px solid rgba(99, 102, 241, 0.12);
  border-radius: var(--radius-xl);
  padding: 40px 36px 28px;
  width: 100%;
  max-width: 400px;
  position: relative;
  z-index: 1;
  box-shadow: 0 12px 40px rgba(0, 0, 0, 0.6), 0 0 0 1px rgba(255, 255, 255, 0.03), inset 0 1px 0 rgba(255, 255, 255, 0.04);
}

.auth-logo {
  width: 48px;
  height: 48px;
  color: var(--color-accent);
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 0 auto 20px;
}
.auth-logo .logo-bg { fill: var(--color-accent); }

.auth-card h1 {
  text-align: center;
  font-size: var(--font-size-xl);
  margin-bottom: 6px;
  font-weight: 800;
  color: var(--color-text-primary);
  letter-spacing: -0.02em;
}

.auth-sub {
  text-align: center;
  color: var(--color-text-secondary);
  margin-bottom: 24px;
  font-size: var(--font-size-sm);
}

.auth-card .field { margin-bottom: 14px; }
.auth-card .field label { display: none; }

.auth-card input[type=text],
.auth-card input[type=email],
.auth-card input[type=password] {
  background: rgba(255, 255, 255, 0.04);
  border: 1px solid rgba(99, 102, 241, 0.15);
  color: var(--color-text-primary);
  padding: 12px 16px;
  border-radius: var(--radius-lg);
  font-size: var(--font-size-base);
  width: 100%;
  transition: border-color var(--transition-micro), box-shadow var(--transition-micro), background var(--transition-micro);
  font-family: var(--font-sans);
}

.auth-card input::placeholder { color: var(--color-text-tertiary); }

.auth-card input:focus {
  border-color: rgba(99, 102, 241, 0.5);
  box-shadow: 0 0 0 3px rgba(99, 102, 241, 0.1), 0 0 20px rgba(99, 102, 241, 0.06);
  background: rgba(255, 255, 255, 0.06);
}

.auth-card .btn-primary {
  background: var(--color-accent);
  color: #fff;
  border-radius: var(--radius-lg);
  padding: 12px 18px;
  font-size: var(--font-size-base);
  font-weight: 700;
  margin-top: 6px;
  transition: all var(--transition-micro);
}
.auth-card .btn-primary:hover {
  background: var(--color-accent-hover);
  box-shadow: 0 0 24px rgba(99, 102, 241, 0.25);
}
.auth-card .btn-primary:disabled {
  background: #3f3f46;
  box-shadow: none;
  cursor: not-allowed;
}

.auth-card .alert-error {
  background: rgba(239, 68, 68, 0.1);
  color: #fca5a5;
  border: 1px solid rgba(239, 68, 68, 0.18);
  border-radius: var(--radius-md);
}

.auth-switch {
  text-align: center;
  margin-top: 18px;
  font-size: var(--font-size-xs);
  color: var(--color-text-secondary);
}
.auth-switch a { color: var(--color-accent-hover); font-weight: 600; }
.auth-switch a:hover { color: #c7d2fe; text-decoration: underline; }

.auth-email-hint {
  display: block;
  text-align: center;
  font-size: 0.72rem;
  color: var(--color-warning);
  margin: 6px 0 2px;
  font-style: italic;
}
.auth-tg-hint {
  display: block;
  text-align: center;
  font-size: 0.72rem;
  color: #38bdf8;
  margin: 4px 0 0;
  font-style: italic;
}

.auth-footer {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-top: 28px;
  padding-top: 18px;
  border-top: 1px solid rgba(99, 102, 241, 0.08);
}
.auth-lang-btn {
  background: none;
  border: 1px solid rgba(99, 102, 241, 0.18);
  border-radius: var(--radius-md);
  color: var(--color-accent-hover);
  font-size: 0.72rem;
  font-weight: 700;
  padding: 4px 12px;
  cursor: pointer;
  transition: all var(--transition-micro);
  font-family: var(--font-sans);
}
.auth-lang-btn:hover {
  background: var(--color-accent-soft);
  border-color: var(--color-accent-border);
}
.auth-copy { color: var(--color-text-tertiary); font-size: 0.72rem; }

/* --------------------------------------------------------------------------
   4. FORMS
   -------------------------------------------------------------------------- */
.field {
  display: flex;
  flex-direction: column;
  gap: 5px;
  margin-bottom: var(--space-4);
}
.field label {
  font-weight: 600;
  font-size: 0.72rem;
  color: var(--color-text-secondary);
  text-transform: uppercase;
  letter-spacing: 0.5px;
}

input[type=text],
input[type=email],
input[type=password],
input[type=number],
input[type=date],
textarea,
select {
  padding: 10px 14px;
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius);
  font-size: var(--font-size-base);
  font-family: var(--font-sans);
  background: var(--color-bg-raised);
  color: var(--color-text-primary);
  transition: border-color var(--transition-micro), box-shadow var(--transition-micro);
}

input:focus,
textarea:focus,
select:focus {
  outline: none;
  border-color: var(--color-accent);
  box-shadow: 0 0 0 3px var(--color-accent-soft);
}

textarea { resize: vertical; }

select {
  cursor: pointer;
}
select:hover { border-color: var(--color-accent); }

/* --------------------------------------------------------------------------
   5. BUTTONS
   -------------------------------------------------------------------------- */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 8px 18px;
  border-radius: var(--radius);
  font-weight: 600;
  font-size: 0.82rem;
  border: none;
  cursor: pointer;
  transition: all var(--transition-micro);
  font-family: var(--font-sans);
  text-decoration: none;
  gap: 6px;
  position: relative;
  user-select: none;
}
.btn:active {
  transform: translateY(0);
}

.btn-primary {
  background: var(--color-accent);
  color: #fff;
  font-weight: 600;
  box-shadow: 0 1px 3px rgba(99, 102, 241, 0.25);
}
.btn-primary:hover {
  background: var(--color-accent-hover);
  box-shadow: 0 4px 12px rgba(99, 102, 241, 0.3);
  transform: translateY(-1px);
}
.btn-primary:active {
  transform: translateY(0);
  box-shadow: 0 1px 3px rgba(99, 102, 241, 0.2);
}

.btn-ghost {
  background: transparent;
  color: var(--color-text-secondary);
  border: 1px solid var(--color-border-default);
}
.btn-ghost:hover {
  background: var(--color-bg-raised);
  color: var(--color-text-primary);
  border-color: var(--color-accent);
}

.btn-danger {
  background: var(--color-danger);
  color: #fff;
  box-shadow: 0 1px 3px rgba(239, 68, 68, 0.25);
}
.btn-danger:hover {
  opacity: 0.9;
  box-shadow: 0 4px 12px rgba(239, 68, 68, 0.25);
  transform: translateY(-1px);
}

.btn-sm {
  padding: 5px 12px;
  font-size: 0.75rem;
  border-radius: var(--radius-sm);
}

.btn-full { width: 100%; }

.btn:disabled {
  opacity: 0.45;
  cursor: default;
  transform: none !important;
  box-shadow: none !important;
  pointer-events: none;
}

.icon-btn {
  background: none;
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-md);
  padding: 6px 10px;
  cursor: pointer;
  font-size: 0.95rem;
  color: var(--color-text-primary);
  transition: all var(--transition-micro);
  font-family: var(--font-sans);
}
.icon-btn:hover {
  background: var(--color-accent-soft);
  border-color: var(--color-accent);
  color: var(--color-accent);
}

.lang-btn { font-weight: 700; font-size: 0.72rem; letter-spacing: 0.5px; }

.btn-sub-active {
  background: var(--color-accent);
  color: #fff;
  border: none;
}
.btn-sub-active:hover { background: var(--color-accent-hover); }

.btn-notify-on {
  background: var(--color-success-soft);
  color: #6ee7b7;
  border: 1px solid rgba(16, 185, 129, 0.2);
}
.btn-notify-on:hover { background: rgba(16, 185, 129, 0.15); }

.text-danger { color: var(--color-danger) !important; }

/* --------------------------------------------------------------------------
   6. ALERTS
   -------------------------------------------------------------------------- */
.alert {
  padding: 10px 14px;
  border-radius: var(--radius);
  font-size: 0.82rem;
  margin-bottom: 14px;
  font-weight: 500;
}
.alert-error {
  background: rgba(239, 68, 68, 0.08);
  color: #fca5a5;
  border: 1px solid rgba(239, 68, 68, 0.15);
}
.alert-success {
  background: rgba(34, 197, 94, 0.08);
  color: #6ee7b7;
  border: 1px solid rgba(34, 197, 94, 0.15);
}
[data-theme="dark"] .alert-error { background: rgba(239, 68, 68, 0.08); color: #fca5a5; border-color: rgba(239, 68, 68, 0.15); }
[data-theme="dark"] .alert-success { background: rgba(34, 197, 94, 0.08); color: #6ee7b7; border-color: rgba(34, 197, 94, 0.15); }

/* --------------------------------------------------------------------------
   7. NAVBAR / CONTEXTUAL TOOLBAR
   -------------------------------------------------------------------------- */
.navbar {
  background: var(--color-bg-overlay);
  border-bottom: 1px solid var(--color-border-default);
  height: 52px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 0 var(--space-5);
  position: sticky;
  top: 0;
  z-index: 50;
  box-shadow: var(--shadow-xs);
  backdrop-filter: blur(12px) saturate(180%);
  -webkit-backdrop-filter: blur(12px) saturate(180%);
}

.nav-left { display: flex; align-items: center; gap: var(--space-4); }

.nav-brand {
  display: flex;
  align-items: center;
  gap: var(--space-2);
  font-weight: 800;
  font-size: var(--font-size-md);
  cursor: pointer;
  letter-spacing: -0.02em;
}

.nav-logo {
  width: 28px;
  height: 28px;
  color: var(--color-accent);
  display: flex;
  align-items: center;
  justify-content: center;
}
.nav-logo .logo-bg { fill: var(--color-accent); }

.nav-tabs {
  display: flex;
  gap: 2px;
  background: var(--color-bg-raised);
  padding: 3px;
  border-radius: var(--radius-md);
  border: 1px solid var(--color-border-subtle);
}

.nav-tab {
  padding: 5px 16px;
  border-radius: var(--radius-sm);
  border: none;
  background: transparent;
  cursor: pointer;
  font-weight: 500;
  font-size: 0.82rem;
  color: var(--color-text-secondary);
  font-family: var(--font-sans);
  transition: all var(--transition-micro);
  position: relative;
  white-space: nowrap;
}
.nav-tab:hover { color: var(--color-text-primary); }
.nav-tab.active {
  background: var(--color-bg-subtle);
  color: var(--color-text-primary);
  box-shadow: var(--shadow-xs);
  font-weight: 600;
}

.nav-tab-badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: var(--color-danger);
  color: #fff;
  font-size: 0.58rem;
  font-weight: 800;
  min-width: 16px;
  height: 16px;
  border-radius: 50%;
  padding: 0 4px;
  margin-left: 4px;
  line-height: 1;
  vertical-align: top;
  animation: dotPulse 2s ease-in-out infinite;
}

.nav-right {
  display: flex;
  align-items: center;
  gap: var(--space-2);
  font-size: 0.82rem;
}

.nav-user { font-weight: 600; }

.hamburger {
  display: none;
  background: none;
  border: none;
  cursor: pointer;
  padding: 6px;
  flex-direction: column;
  gap: 4px;
}
.hamburger span {
  display: block;
  width: 20px;
  height: 2px;
  background: var(--color-text-primary);
  border-radius: 2px;
  transition: all var(--transition-layout);
}

.nav-bell { display: none; }
.bell-count {
  position: absolute;
  top: -6px;
  right: -8px;
  background: var(--color-danger);
  color: #fff;
  font-size: 0.6rem;
  font-weight: 800;
  min-width: 16px;
  height: 16px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 0 3px;
}

.nav-sub-counter {
  font-size: 0.72rem;
  font-weight: 700;
  color: #6ee7b7;
  background: var(--color-success-soft);
  padding: 3px 10px;
  border-radius: var(--radius-sm);
  letter-spacing: 0.3px;
}

.role-badge {
  padding: 3px 10px;
  border-radius: var(--radius-sm);
  font-size: var(--font-size-xs);
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.5px;
}
.role-admin { background: rgba(99, 102, 241, 0.1); color: #a5b4fc; }
.role-client { background: rgba(14, 165, 233, 0.1); color: #7dd3fc; }
[data-theme="dark"] .role-admin { background: rgba(99, 102, 241, 0.1); color: #a5b4fc; }
[data-theme="dark"] .role-client { background: rgba(14, 165, 233, 0.1); color: #7dd3fc; }
.role-badge.sm { font-size: 0.62rem; padding: 2px 7px; margin-left: 4px; }

.sub-badge {
  padding: 2px 7px;
  border-radius: 5px;
  font-size: 0.62rem;
  font-weight: 700;
  text-transform: uppercase;
  margin-left: 4px;
}
.sub-active { background: rgba(34, 197, 94, 0.08); color: #6ee7b7; }
[data-theme="dark"] .sub-active { background: rgba(34, 197, 94, 0.08); color: #6ee7b7; }

/* --------------------------------------------------------------------------
   8. SIDEBAR NAVIGATION (Phase 4 - NEW)
   -------------------------------------------------------------------------- */
.sidebar {
  width: 240px;
  background: var(--color-bg-raised);
  border-right: 1px solid var(--color-border-default);
  display: flex;
  flex-direction: column;
  height: 100vh;
  position: relative;
  z-index: 60;
  transition: width var(--transition-layout);
  overflow: hidden;
  flex-shrink: 0;
}
.sidebar.collapsed {
  width: 64px;
}

.sidebar-section {
  padding: var(--space-2) 0;
  border-bottom: 1px solid var(--color-border-subtle);
  opacity: 1;
}
.sidebar-section + .sidebar-section {
  border-top: none;
}
.sidebar-section:last-child { border-bottom: none; }

.sidebar-nav-item {
  display: flex;
  align-items: center;
  gap: var(--space-3);
  padding: var(--space-2) var(--space-4);
  color: var(--color-text-secondary);
  font-size: var(--font-size-sm);
  font-weight: 500;
  cursor: pointer;
  transition: all var(--transition-micro);
  border-left: 3px solid transparent;
  white-space: nowrap;
  overflow: hidden;
  border-radius: 0;
}
.sidebar-nav-item svg,
.sidebar-nav-item .sidebar-icon {
  width: 18px;
  height: 18px;
  opacity: 0.7;
  transition: opacity var(--transition-micro);
  flex-shrink: 0;
}
.sidebar-nav-item:hover {
  background: var(--color-bg-hover);
  color: var(--color-text-primary);
}
.sidebar-nav-item:hover svg,
.sidebar-nav-item:hover .sidebar-icon {
  opacity: 0.9;
}
.sidebar-nav-item.active {
  color: var(--color-text-primary);
  border-left-color: var(--color-accent);
  background: var(--color-accent-soft);
  font-weight: 600;
}
.sidebar-nav-item.active svg,
.sidebar-nav-item.active .sidebar-icon {
  opacity: 1;
  color: var(--color-accent);
}

.sidebar-collapse-btn {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 28px;
  height: 28px;
  background: var(--color-bg-subtle);
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-sm);
  cursor: pointer;
  color: var(--color-text-secondary);
  transition: all var(--transition-micro);
  margin: var(--space-2) auto;
}
.sidebar-collapse-btn:hover {
  color: var(--color-text-primary);
  border-color: var(--color-accent);
  background: var(--color-accent-soft);
}

.sidebar-user {
  padding: var(--space-3) var(--space-4);
  border-top: 1px solid var(--color-border-subtle);
  margin-top: auto;
  display: flex;
  align-items: center;
  gap: var(--space-3);
  font-size: var(--font-size-sm);
  color: var(--color-text-secondary);
}

/* --------------------------------------------------------------------------
   9. MOBILE MENU
   -------------------------------------------------------------------------- */
.mobile-menu-overlay {
  position: fixed;
  inset: 0;
  background: rgba(0, 0, 0, 0.6);
  z-index: 200;
  display: flex;
  backdrop-filter: blur(4px);
  -webkit-backdrop-filter: blur(4px);
}

.mobile-menu {
  background: var(--color-bg-overlay);
  width: 280px;
  max-width: 85vw;
  height: 100vh;
  display: flex;
  flex-direction: column;
  box-shadow: var(--shadow-xl);
  animation: slideIn 0.2s ease;
}

@keyframes slideIn { from { transform: translateX(-100%); } to { transform: none; } }

.mobile-menu-header {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 16px 20px;
  border-bottom: 1px solid var(--color-border-default);
}
.mobile-menu-header .modal-close { margin-left: auto; }

.mobile-menu-items { flex: 1; padding: 8px 0; }

.mobile-menu-item {
  display: block;
  width: 100%;
  text-align: left;
  padding: 12px 24px;
  border: none;
  background: none;
  font-size: 0.92rem;
  font-weight: 500;
  color: var(--color-text-primary);
  cursor: pointer;
  font-family: var(--font-sans);
  transition: background var(--transition-micro);
}
.mobile-menu-item:hover,
.mobile-menu-item.active {
  background: var(--color-accent-soft);
  color: var(--color-accent);
}
.mobile-menu-item.logout { color: var(--color-danger); }

.mobile-menu-actions { border-top: 1px solid var(--color-border-default); padding: 8px 0; }

/* --------------------------------------------------------------------------
   10. TOOLBAR
   -------------------------------------------------------------------------- */
.toolbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 14px 20px 0;
  gap: 10px;
  flex-wrap: wrap;
}
.toolbar-left {
  display: flex;
  gap: var(--space-2);
  flex: 1;
  flex-wrap: wrap;
  align-items: center;
}
.toolbar-right {
  display: flex;
  gap: var(--space-2);
  align-items: center;
  flex-wrap: wrap;
}

.search-input {
  padding: 6px 14px 6px 32px;
  border: 1px solid var(--color-border-default);
  border-radius: 20px;
  font-size: 0.84rem;
  width: 260px;
  max-width: 100%;
  background: var(--color-bg-overlay);
  color: var(--color-text-primary);
  transition: border-color var(--transition-micro), box-shadow var(--transition-micro), width var(--transition-layout);
  font-family: var(--font-sans);
  height: 32px;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='14' height='14' viewBox='0 0 24 24' fill='none' stroke='%2371717a' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Ccircle cx='11' cy='11' r='8'/%3E%3Cline x1='21' y1='21' x2='16.65' y2='16.65'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: 12px center;
}
.search-input:focus {
  border-color: var(--color-accent);
  box-shadow: 0 0 0 3px var(--color-accent-soft);
  width: 320px;
}

.filter-select {
  padding: 6px 12px;
  border: 1px solid var(--color-border-default);
  border-radius: 20px;
  font-size: 0.82rem;
  background: var(--color-bg-overlay);
  color: var(--color-text-secondary);
  transition: all var(--transition-micro);
  cursor: pointer;
  font-family: var(--font-sans);
  height: 32px;
}
.filter-select:hover { border-color: var(--color-border-strong); color: var(--color-text-primary); }
.filter-select:focus { border-color: var(--color-accent); box-shadow: 0 0 0 3px var(--color-accent-soft); color: var(--color-text-primary); }

.batch-bar {
  display: flex;
  align-items: center;
  gap: 6px;
  background: var(--color-bg-raised);
  padding: 4px 10px;
  border-radius: var(--radius);
}
.batch-count { font-size: 0.75rem; font-weight: 600; color: var(--color-accent); }

/* Bulk action bar (Phase 3) */
.bulk-bar {
  display: flex;
  align-items: center;
  gap: 6px;
  background: var(--color-bg-raised);
  padding: 4px 10px;
  border-radius: var(--radius);
  border: 1px solid var(--color-border-default);
}
.bulk-count {
  font-size: 0.75rem;
  font-weight: 600;
  color: var(--color-accent);
  font-family: var(--font-mono);
}
.bulk-select {
  font-size: 0.78rem;
  padding: 4px 8px;
}

/* Bulk action floating bar (Phase 3) */
.bulk-action-float {
  position: fixed;
  bottom: 24px;
  left: 50%;
  transform: translateX(-50%);
  background: var(--color-bg-overlay);
  backdrop-filter: blur(20px) saturate(180%);
  -webkit-backdrop-filter: blur(20px) saturate(180%);
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-lg);
  padding: 10px 20px;
  display: flex;
  align-items: center;
  gap: var(--space-3);
  box-shadow: var(--shadow-lg);
  z-index: 80;
  animation: slideUp 0.25s cubic-bezier(0.22, 1, 0.36, 1);
}

/* Saved views */
.saved-views-wrap { position: relative; display: inline-block; }
.saved-views-trigger { cursor: pointer; }
.saved-views-dropdown {
  position: absolute;
  top: 100%;
  left: 0;
  margin-top: 4px;
  background: var(--color-bg-overlay);
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-md);
  box-shadow: var(--shadow-md);
  min-width: 200px;
  z-index: 100;
  padding: 4px;
}
.saved-views-empty { padding: 12px; text-align: center; font-size: 0.78rem; color: var(--color-text-secondary); }
.saved-view-item {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 8px 12px;
  border-radius: var(--radius-sm);
  cursor: pointer;
  transition: background var(--transition-micro);
  font-size: 0.82rem;
}
.saved-view-item:hover { background: var(--color-bg-subtle); }
.saved-view-name { font-weight: 500; }
.saved-view-form { padding: 8px 12px; }
.saved-view-add { font-size: 0.78rem; padding: 6px 12px; }

/* --------------------------------------------------------------------------
   11. STATS BAR
   -------------------------------------------------------------------------- */
.stats-bar {
  display: flex;
  gap: var(--space-4);
  padding: var(--space-3) var(--space-5);
  font-size: 0.82rem;
  align-items: center;
  flex-wrap: wrap;
}
.stat { display: flex; align-items: center; gap: 5px; }
.stat-n { font-weight: 800; font-size: var(--font-size-md); font-family: var(--font-mono); }
.stat-l { color: var(--color-text-secondary); font-size: 0.75rem; font-weight: 500; }
.stat-open .stat-n { color: var(--status-open); }
.stat-progress .stat-n { color: #f59e0b; }
.stat-resolved .stat-n { color: #10b981; }
.stat-closed .stat-n { color: #78716c; }

/* --------------------------------------------------------------------------
   12. KANBAN BOARD (Phases 1, 2, 3)
   -------------------------------------------------------------------------- */
.app {
  display: flex;
  flex-direction: column;
  height: 100vh;
  overflow: hidden;
}

.content {
  padding: 0 var(--space-4) var(--space-4);
  flex: 1;
  overflow-y: auto;
  overflow-x: hidden;
  display: flex;
  flex-direction: column;
}

.kanban {
  display: flex;
  gap: 10px;
  margin-top: 0;
  flex: 1;
  overflow-x: hidden;
  overflow-y: hidden;
  padding: 4px 2px;
}

.kanban-col {
  display: flex;
  flex-direction: column;
  min-height: 0;
  overflow: hidden;
  flex: 1 1 0;
  min-width: 0;
  border-radius: 12px;
  background: var(--color-bg-raised);
  border: 1px solid var(--color-border-subtle);
  transition: all 0.25s ease;
}

.kanban-col-dragover {
  background: var(--color-accent-soft);
  border-color: var(--color-accent-border);
  box-shadow: 0 0 0 1px var(--color-accent-border);
}

/* Column header wrap */
.col-header-wrap {
  position: sticky;
  top: 0;
  flex-shrink: 0;
  z-index: 5;
  background: inherit;
  border-radius: 12px 12px 0 0;
}

.col-header-bar {
  height: 3px;
  border-radius: 12px 12px 0 0;
  opacity: 0.9;
}

.col-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--space-2);
  padding: 12px 12px 8px;
  font-weight: 600;
  font-size: var(--font-size-sm);
  color: var(--color-text-primary);
  margin-bottom: 2px;
}

.col-header-left { display: flex; align-items: center; gap: var(--space-2); }
.col-header-right-info { display: flex; align-items: center; gap: var(--space-2); }

.col-count {
  font-size: 0.68rem;
  font-weight: 700;
  background: rgba(255, 255, 255, 0.06);
  padding: 2px 8px;
  border-radius: 10px;
  color: var(--color-text-secondary);
  min-width: 22px;
  text-align: center;
  font-family: var(--font-mono);
}

.col-title {
  text-transform: uppercase;
  letter-spacing: 0.8px;
  font-size: 0.68rem;
  font-weight: 700;
  color: var(--color-text-secondary);
}

.col-avg-days {
  font-size: 0.62rem;
  font-weight: 500;
  color: var(--color-text-secondary);
  background: var(--color-bg-raised);
  padding: 2px 8px;
  border-radius: 10px;
  white-space: nowrap;
  opacity: 0.75;
  font-family: var(--font-mono);
}

.col-body {
  flex: 1;
  display: flex;
  flex-direction: column;
  gap: 6px;
  overflow-y: auto;
  min-height: 0;
  padding: 0 8px 12px;
  scrollbar-width: thin;
  scrollbar-color: var(--color-border-default) transparent;
}
.col-body::-webkit-scrollbar { width: 4px; }
.col-body::-webkit-scrollbar-track { background: transparent; }
.col-body::-webkit-scrollbar-thumb { background: var(--color-border-default); border-radius: 4px; }
.col-body::-webkit-scrollbar-thumb:hover { background: var(--color-text-secondary); }

.col-empty {
  color: var(--color-text-secondary);
  text-align: center;
  padding: var(--space-6);
  font-size: 0.82rem;
  opacity: 0.6;
}

/* Drop indicator */
.col-drop-indicator {
  height: 3px;
  background: var(--color-accent);
  border-radius: 3px;
  margin: 2px 4px;
  animation: dropPulse 1s ease-in-out infinite;
  opacity: 0.7;
}
@keyframes dropPulse { 0%, 100% { opacity: 0.4; } 50% { opacity: 1; } }

/* Drag & Drop Physics */
.kanban-card-wrap {
  transition: transform var(--transition-layout), opacity var(--transition-layout);
  cursor: grab;
}
.kanban-card-wrap:hover { cursor: grab; }
.kanban-card-wrap:active { cursor: grabbing; }

.kanban-card-dragging {
  opacity: 0.35;
  transform: scale(0.97);
}

/* Drag ghost (when visually dragged) */
.kanban-card-ghost {
  border: 2px dashed var(--color-accent-border);
  background: var(--color-accent-soft);
  border-radius: var(--radius);
  min-height: 60px;
}

/* Collapsed columns */
.kanban-col-collapsed {
  min-width: 48px !important;
  max-width: 48px !important;
  width: 48px !important;
  flex: 0 0 48px !important;
  background: transparent;
  border-color: transparent !important;
  transition: min-width 0.25s ease, max-width 0.25s ease, flex 0.25s ease, width 0.25s ease;
}
.kanban-col-collapsed .col-header-wrap { display: contents; }
.kanban-col-collapsed .col-header-bar { display: none; }
.kanban-col-collapsed .col-header {
  flex-direction: column;
  gap: 6px;
  padding: 10px 4px;
  justify-content: center;
  align-items: center;
  margin-bottom: 0;
}
.kanban-col-collapsed .col-header-left { flex-direction: column; gap: 4px; }
.kanban-col-collapsed .col-header-right-info { flex-direction: column; gap: 4px; }
.kanban-col-collapsed .col-count { margin-left: 0; font-size: 0.78rem; }
.kanban-col-collapsed .col-avg-days { display: none; }

.col-collapse-btn {
  background: none;
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-sm);
  color: var(--color-text-secondary);
  cursor: pointer;
  padding: 3px;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all var(--transition-micro);
}
.col-collapse-btn:hover {
  color: var(--color-text-primary);
  border-color: var(--color-accent);
  background: var(--color-accent-soft);
}

.col-dot { display: none; }

/* --------------------------------------------------------------------------
   13. TICKET CARD (3-Zone Anatomy)
   -------------------------------------------------------------------------- */
.ticket-card {
  background: var(--color-bg-overlay);
  border-radius: 8px;
  padding: 10px 12px;
  cursor: pointer;
  transition: all 160ms cubic-bezier(0.4, 0, 0.2, 1);
  border: 1px solid var(--color-border-default);
  position: relative;
  border-left: 3px solid transparent;
  box-shadow: 0 1px 2px rgba(0, 0, 0, 0.1);
}
.ticket-card[data-priority="critical"] { border-left-color: var(--priority-critical); }
.ticket-card[data-priority="high"] { border-left-color: var(--priority-high); }
.ticket-card[data-priority="medium"] { border-left-color: var(--priority-medium); }
.ticket-card[data-priority="low"] { border-left-color: var(--priority-low); }
.ticket-card:hover {
  border-color: var(--color-border-strong);
  border-left-color: inherit;
  background: var(--color-bg-subtle);
  box-shadow: 0 4px 12px rgba(0, 0, 0, 0.25);
  transform: translateY(-1px);
}
.ticket-card:active {
  transform: translateY(0);
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.15);
}

.card-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  margin-bottom: 6px;
  gap: 6px;
}
.card-header-right { display: flex; align-items: center; gap: 5px; }

.card-id {
  font-size: var(--font-size-xs);
  color: var(--color-text-secondary);
  font-weight: 600;
  font-family: var(--font-mono);
}

.priority-dot { width: 8px; height: 8px; border-radius: 50%; flex-shrink: 0; }

/* Card priority bar (left border — applied inline via style) */
.card-priority-bar { /* see border-left on .ticket-card inline styles */ }

.card-title {
  font-weight: 600;
  font-size: 0.84rem;
  line-height: 1.35;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
  overflow: hidden;
  letter-spacing: -0.01em;
}

/* Card description preview */
.card-desc-preview {
  font-size: 0.75rem;
  color: var(--color-text-secondary);
  margin-top: 4px;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  line-height: 1.4;
}

.card-meta {
  display: flex;
  justify-content: space-between;
  font-size: 0.7rem;
  color: var(--color-text-secondary);
  margin-top: 6px;
}

.card-user {
  font-weight: 500;
  font-size: 0.72rem;
  color: var(--color-text-secondary);
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.card-footer {
  display: flex;
  align-items: center;
  gap: 6px;
  margin-top: var(--space-2);
  flex-wrap: wrap;
}

.card-stat {
  font-size: var(--font-size-xs);
  color: var(--color-text-secondary);
  display: inline-flex;
  align-items: center;
  gap: 2px;
}

.card-project {
  font-size: 0.62rem;
  font-weight: 600;
  background: var(--color-accent-soft);
  color: var(--color-accent);
  padding: 1px 7px;
  border-radius: 5px;
  white-space: nowrap;
}
.card-project.inline { margin-right: 5px; vertical-align: middle; }

/* Card: days open pill */
.card-days-pill {
  font-size: 0.58rem;
  font-weight: 700;
  padding: 2px 7px;
  border-radius: 10px;
  white-space: nowrap;
  line-height: 1;
  font-family: var(--font-mono);
}

/* Card: tags row */
.card-tags-row {
  display: flex;
  align-items: center;
  gap: 5px;
  flex-wrap: wrap;
  margin-top: 6px;
}
.card-tags-row:empty { display: none; }

.card-project-pill {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  font-size: 0.62rem;
  color: var(--color-accent);
  background: var(--primary-soft);
  padding: 2px 8px;
  border-radius: 10px;
  font-weight: 600;
  white-space: nowrap;
}

.card-price-pill {
  display: inline-flex;
  align-items: center;
  font-size: 0.6rem;
  font-weight: 700;
  color: #10b981;
  background: var(--color-success-soft);
  border: 1px solid rgba(16, 185, 129, 0.18);
  padding: 2px 7px;
  border-radius: 10px;
  white-space: nowrap;
  font-family: var(--font-mono);
}

/* Card: footer row */
.card-footer-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-top: 10px;
  padding-top: 8px;
  border-top: 1px solid var(--color-border-subtle);
  gap: 6px;
}

.card-avatar {
  width: 22px;
  height: 22px;
  border-radius: 50%;
  background: var(--primary-soft);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 11px;
  font-weight: 600;
  color: var(--color-accent);
  flex-shrink: 0;
  line-height: 1;
  text-transform: uppercase;
}

/* Card: assignee badge */
.card-assignee-badge {
  display: inline-flex;
  align-items: center;
  gap: 3px;
  font-size: 0.6rem;
  font-weight: 600;
  color: var(--color-accent-hover);
  background: var(--color-accent-soft);
  border: 1px solid var(--color-accent-border);
  padding: 1px 7px 1px 2px;
  border-radius: var(--radius-lg);
  white-space: nowrap;
}
.card-assignee-avatar {
  width: 16px;
  height: 16px;
  border-radius: 50%;
  background: var(--color-accent);
  color: #fff;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 0.52rem;
  font-weight: 800;
  flex-shrink: 0;
}

/* Card: subtask progress */
.card-subtask-progress {
  width: 100%;
  height: 3px;
  background: var(--color-border-subtle);
  border-radius: 2px;
  margin-top: 6px;
  overflow: hidden;
}
.card-subtask-progress-fill {
  height: 100%;
  background: var(--color-accent);
  border-radius: 2px;
  transition: width var(--transition-layout);
}

/* Card: due date */
.card-due-date {
  font-size: 0.62rem;
  font-weight: 600;
  padding: 2px 6px;
  border-radius: 4px;
  font-family: var(--font-mono);
}
.card-due-date.overdue { color: var(--color-danger); background: var(--color-danger-soft); }
.card-due-date.soon { color: var(--color-warning); background: var(--color-warning-soft); }
.card-due-date.normal { color: var(--color-text-secondary); }

/* Card: select checkbox on hover */
.card-select-checkbox {
  position: absolute;
  top: 8px;
  left: 8px;
  opacity: 0;
  transition: opacity var(--transition-micro);
}
.ticket-card:hover .card-select-checkbox,
.card-select-checkbox.visible {
  opacity: 1;
}

/* Card: selected state */
.ticket-selected {
  border-color: var(--color-accent) !important;
  background: var(--color-accent-soft);
}

/* Unread */
.unread-dot {
  display: inline-block;
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--color-danger);
  margin-left: 4px;
  vertical-align: middle;
  flex-shrink: 0;
  animation: dotPulse 2s ease-in-out infinite;
}
@keyframes dotPulse { 0%, 100% { opacity: 1; } 50% { opacity: 0.4; } }

.ticket-unread {
  border-color: rgba(239, 68, 68, 0.3) !important;
  box-shadow: 0 0 0 1px rgba(239, 68, 68, 0.1);
}

.list-row-unread { background: rgba(239, 68, 68, 0.04); }
[data-theme="dark"] .list-row-unread { background: rgba(239, 68, 68, 0.04); }

/* --------------------------------------------------------------------------
   14. PRIORITY / STATUS TAGS
   -------------------------------------------------------------------------- */
.priority-tag {
  font-size: var(--font-size-xs);
  font-weight: 600;
  padding: 2px 8px;
  border-radius: 5px;
  text-transform: capitalize;
  margin-left: auto;
  border-left: 3px solid;
  background: var(--color-bg-raised);
}
.priority-low { border-left-color: #22c55e; color: #86efac; }
.priority-medium { border-left-color: #eab308; color: #fde047; }
.priority-high { border-left-color: #f97316; color: #fdba74; }
.priority-critical { border-left-color: #ef4444; color: #fca5a5; }
.priority-closed { border-left-color: #6b7280; color: #9ca3af; }

[data-theme="dark"] .priority-low { color: #86efac; }
[data-theme="dark"] .priority-medium { color: #fde047; }
[data-theme="dark"] .priority-high { color: #fdba74; }
[data-theme="dark"] .priority-critical { color: #fca5a5; }
[data-theme="dark"] .priority-closed { color: #9ca3af; }

.status-tag {
  font-size: 0.7rem;
  font-weight: 600;
  padding: 2px 8px;
  border-radius: 5px;
  border-left: 3px solid;
  background: var(--color-bg-raised);
}
.status-open { border-left-color: var(--status-open); color: #a5b4fc; }
.status-in_progress { border-left-color: var(--status-in-progress); color: #fcd34d; }
.status-resolved { border-left-color: var(--status-resolved); color: #6ee7b7; }
.status-closed { border-left-color: var(--status-closed); color: #a1a1aa; }

[data-theme="dark"] .status-open { color: #a5b4fc; }
[data-theme="dark"] .status-in_progress { color: #fcd34d; }
[data-theme="dark"] .status-resolved { color: #6ee7b7; }
[data-theme="dark"] .status-closed { color: #a1a1aa; }

.type-badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 0.62rem;
  font-weight: 800;
  border-radius: 4px;
  text-transform: uppercase;
  letter-spacing: 0.3px;
}
.type-priority {
  background: rgba(34, 197, 94, 0.08);
  color: #6ee7b7;
  padding: 2px 6px;
  border: 1px solid rgba(34, 197, 94, 0.15);
}
[data-theme="dark"] .type-priority { background: rgba(34, 197, 94, 0.08); color: #6ee7b7; border-color: rgba(34, 197, 94, 0.15); }
.type-badge.inline { margin-right: 5px; vertical-align: middle; }

.ticket-type-selector { display: flex; gap: var(--space-2); }
.type-opt {
  flex: 1;
  padding: 10px 14px;
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius);
  background: var(--color-bg-overlay);
  cursor: pointer;
  font-size: 0.82rem;
  font-weight: 500;
  font-family: var(--font-sans);
  color: var(--color-text-primary);
  transition: all var(--transition-micro);
  text-align: center;
}
.type-opt:hover { border-color: var(--color-accent); }
.type-opt.active {
  border-color: var(--color-accent);
  background: var(--color-accent-soft);
  color: var(--color-accent);
  font-weight: 600;
}
.type-opt-priority.active { border-color: #22c55e; background: rgba(34, 197, 94, 0.08); color: #6ee7b7; }
[data-theme="dark"] .type-opt-priority.active { background: rgba(34, 197, 94, 0.08); color: #6ee7b7; border-color: rgba(34, 197, 94, 0.15); }
.type-opt:disabled { opacity: 0.4; cursor: not-allowed; }

/* --------------------------------------------------------------------------
   15. LIST VIEW
   -------------------------------------------------------------------------- */
.list-view {
  background: var(--color-bg-overlay);
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius);
  margin-top: 10px;
  overflow-x: auto;
}

.list-header-row {
  display: flex;
  padding: 10px 14px;
  border-bottom: 1px solid var(--color-border-default);
  font-weight: 600;
  font-size: 0.7rem;
  color: var(--color-text-secondary);
  text-transform: uppercase;
  letter-spacing: 0.5px;
  align-items: center;
}

.list-row {
  display: flex;
  padding: 10px 14px;
  border-bottom: 1px solid var(--color-border-subtle);
  cursor: pointer;
  transition: background var(--transition-micro);
  align-items: center;
}
.list-row:last-child { border-bottom: none; }
.list-row:hover { background: var(--color-accent-soft); }
.list-row-selected { background: rgba(99, 102, 241, 0.06) !important; }

.lh-check { width: 32px; flex-shrink: 0; display: flex; align-items: center; justify-content: center; }
.lh-check input[type=checkbox] { width: 16px; height: 16px; accent-color: var(--color-accent); cursor: pointer; }
.lh-id { width: 55px; flex-shrink: 0; font-weight: 600; color: var(--color-text-secondary); font-size: 0.8rem; font-family: var(--font-mono); }
.lh-title { flex: 1; font-weight: 500; font-size: 0.84rem; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.lh-user { width: 110px; flex-shrink: 0; font-size: 0.8rem; color: var(--color-text-secondary); }
.lh-priority { width: 100px; flex-shrink: 0; }
.lh-status { width: 110px; flex-shrink: 0; }
.lh-date { width: 65px; flex-shrink: 0; font-size: 0.75rem; color: var(--color-text-secondary); text-align: right; font-family: var(--font-mono); }
.lh-actions { width: 36px; flex-shrink: 0; text-align: center; }
.btn-trash { background: none; border: none; cursor: pointer; font-size: 0.9rem; opacity: 0.4; transition: opacity var(--transition-micro); padding: 2px; }
.btn-trash:hover { opacity: 1; color: var(--color-danger); }

/* --------------------------------------------------------------------------
   16. MODAL (Phase 5 - Upgraded Task Detail)
   -------------------------------------------------------------------------- */
.modal-overlay {
  position: fixed;
  inset: 0;
  background: rgba(0, 0, 0, 0.65);
  display: flex;
  align-items: flex-start;
  justify-content: center;
  z-index: 100;
  padding: 40px 16px;
  overflow-y: auto;
  backdrop-filter: blur(8px);
  -webkit-backdrop-filter: blur(8px);
  animation: overlayIn var(--transition-micro);
}
@keyframes overlayIn { from { opacity: 0; } to { opacity: 1; } }

.modal {
  background: var(--color-bg-overlay);
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-xl);
  width: 100%;
  max-width: 540px;
  max-height: 90vh;
  overflow-y: auto;
  padding: 28px;
  animation: modalIn var(--transition-modal);
  box-shadow: var(--shadow-xl);
}
.modal-lg {
  max-width: 920px;
  max-height: 92vh;
  overflow: hidden;
  display: flex;
  flex-direction: column;
}

@keyframes modalIn { from { opacity: 0; transform: translateY(16px) scale(0.98); } to { opacity: 1; transform: none; } }

.modal-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  margin-bottom: 18px;
  gap: var(--space-3);
}
.modal-header h2 {
  font-size: var(--font-size-lg);
  line-height: 1.35;
  font-weight: 800;
  letter-spacing: -0.02em;
}

.modal-close {
  background: var(--color-bg-raised);
  border: 1px solid var(--color-border-subtle);
  font-size: 1.2rem;
  cursor: pointer;
  color: var(--color-text-secondary);
  width: 30px;
  height: 30px;
  border-radius: var(--radius-md);
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all var(--transition-micro);
  flex-shrink: 0;
}
.modal-close:hover { background: var(--color-danger); color: #fff; border-color: transparent; transform: scale(1.05); }

.modal-actions {
  display: flex;
  justify-content: flex-end;
  gap: 10px;
  margin-top: 18px;
}

.text-muted { color: var(--color-text-secondary); }
.text-sm { font-size: var(--font-size-sm); }

/* Modal sticky header for ticket */
.modal-sticky-header {
  position: sticky;
  top: 0;
  background: var(--color-bg-overlay);
  z-index: 10;
  padding-bottom: var(--space-3);
  border-bottom: 1px solid var(--color-border-subtle);
  margin-bottom: var(--space-4);
}

/* Dual-column ticket modal body (Phase 5) */
.ticket-modal-body {
  display: grid;
  grid-template-columns: 1fr 320px;
  gap: var(--space-6);
  flex: 1;
  min-height: 0;
  overflow: hidden;
}
.modal-primary {
  overflow-y: auto;
  min-height: 0;
  padding-right: var(--space-1);
}
.modal-secondary {
  overflow-y: auto;
  min-height: 0;
  border-left: 1px solid var(--color-border-subtle);
  padding-left: var(--space-5);
}

/* Activity feed */
.activity-feed {
  display: flex;
  flex-direction: column;
  gap: var(--space-3);
  margin-top: var(--space-4);
}
.activity-feed-item {
  display: flex;
  gap: var(--space-3);
  font-size: var(--font-size-sm);
  color: var(--color-text-secondary);
}
.activity-row:hover {
  background: var(--color-bg-hover);
}

/* --------------------------------------------------------------------------
   17. FILE UPLOAD
   -------------------------------------------------------------------------- */
.file-upload-zone,
.file-drop-zone {
  border: 2px dashed var(--color-border-default);
  border-radius: var(--radius);
  padding: 18px;
  text-align: center;
  cursor: pointer;
  transition: all var(--transition-micro);
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 6px;
  color: var(--color-text-secondary);
  font-size: 0.82rem;
}
.file-upload-zone:hover,
.file-drop-zone:hover {
  border-color: var(--color-accent);
  background: var(--color-accent-soft);
}
.file-drop-active {
  border-color: var(--color-accent);
  background: var(--color-accent-soft);
  box-shadow: 0 0 0 3px rgba(99, 102, 241, 0.1);
}
.file-drop-compact { padding: 10px; }
.file-drop-icon { font-size: 1.4rem; }
.file-drop-text { font-size: 0.82rem; color: var(--color-text-secondary); }
.file-drop-hint { font-size: 0.72rem; color: var(--color-text-tertiary); }

.upload-icon { font-size: 1.4rem; }

.file-list { display: flex; flex-wrap: wrap; gap: 5px; margin-top: var(--space-2); }
.file-list.compact { margin-top: 5px; }

.file-chip {
  display: flex;
  align-items: center;
  gap: 4px;
  background: var(--color-bg-raised);
  border: 1px solid var(--color-border-default);
  padding: 4px 10px;
  border-radius: var(--radius-sm);
  font-size: 0.75rem;
}
.file-chip.sm { padding: 3px 7px; font-size: 0.7rem; }
.file-chip button { background: none; border: none; cursor: pointer; color: var(--color-danger); font-size: 0.82rem; padding: 0 2px; }
.file-chip span { max-width: 120px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.file-preview-thumb { width: 24px; height: 24px; object-fit: cover; border-radius: 4px; }

/* --------------------------------------------------------------------------
   18. TICKET DETAIL
   -------------------------------------------------------------------------- */
.detail-grid {
  display: grid;
  grid-template-columns: 1fr 230px;
  gap: var(--space-6);
  flex: 1;
  min-height: 0;
  overflow: hidden;
}
.detail-grid > div:first-child {
  overflow-y: auto;
  min-height: 0;
  padding-right: 4px;
}
.detail-grid > div:first-child::-webkit-scrollbar { width: 4px; }
.detail-grid > div:first-child::-webkit-scrollbar-thumb { background: var(--color-border-default); border-radius: 4px; }

.detail-main { /* referenced in app.js */ }

.detail-sidebar {
  overflow-y: auto;
  min-height: 0;
  padding-right: 4px;
  display: flex;
  flex-direction: column;
  gap: 14px;
}
.detail-sidebar::-webkit-scrollbar { width: 4px; }
.detail-sidebar::-webkit-scrollbar-thumb { background: var(--color-border-default); border-radius: 4px; }

.detail-body {
  background: var(--color-bg-raised);
  border-radius: var(--radius);
  padding: var(--space-4);
  white-space: pre-wrap;
  word-break: break-word;
  font-size: var(--font-size-base);
  line-height: 1.65;
  margin-bottom: var(--space-4);
  border: 1px solid var(--color-border-subtle);
}

.detail-attachments { margin-bottom: var(--space-4); }
.detail-attachments h4,
.chat-section h4 {
  font-size: 0.84rem;
  margin-bottom: 10px;
  font-weight: 700;
}

.att-grid { display: flex; gap: 10px; flex-wrap: wrap; }

.att-item {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 4px;
  padding: var(--space-2);
  background: var(--color-bg-raised);
  border-radius: var(--radius);
  font-size: 0.75rem;
  max-width: 120px;
  text-align: center;
  border: 1px solid var(--color-border-default);
  cursor: pointer;
  transition: all var(--transition-micro);
}
.att-item:hover { border-color: var(--color-accent); box-shadow: var(--shadow); }
.att-img-wrap { cursor: pointer; }
.att-thumb { width: 100px; height: 68px; object-fit: cover; border-radius: var(--radius-sm); }
.att-file { font-size: 1.8rem; }
.att-name { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; max-width: 100px; font-size: 0.7rem; }

.sb-section { display: flex; flex-direction: column; gap: 6px; }
.sb-section label {
  font-size: 0.7rem;
  font-weight: 700;
  color: var(--color-text-secondary);
  text-transform: uppercase;
  letter-spacing: 0.4px;
}
.sb-section select {
  padding: 8px 12px;
  font-size: 0.82rem;
  background: var(--color-bg-raised);
  border: 1px solid var(--color-border-default);
  color: var(--color-text-primary);
}
.sb-section span { font-size: 0.84rem; }
.sb-section input[type=date] {
  background: var(--color-bg-raised);
  border: 1px solid var(--color-border-default);
  color: var(--color-text-primary);
  padding: 8px 12px;
}

/* --------------------------------------------------------------------------
   19. CHAT / COMMENTS
   -------------------------------------------------------------------------- */
.chat-section {
  border-top: 1px solid var(--color-border-default);
  padding-top: var(--space-4);
}
.chat-section-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: var(--space-2);
}

.chat-messages {
  max-height: none;
  overflow-y: visible;
  display: flex;
  flex-direction: column;
  gap: 2px;
  margin-bottom: var(--space-3);
  padding: 4px 0;
  position: relative;
}
.chat-messages .chat-msg + .chat-msg {
  margin-top: 8px;
}
.chat-messages .chat-msg:not(:last-child)::after {
  content: "";
  position: absolute;
  left: 20px;
  bottom: -10px;
  width: 2px;
  height: 10px;
  background: var(--color-border-subtle);
}

.chat-empty { text-align: center; padding: var(--space-5); }

.chat-msg {
  padding: 12px 14px;
  border-radius: var(--radius-lg);
  background: var(--color-bg-raised);
  border: 1px solid var(--color-border-default);
  max-width: 85%;
  position: relative;
}
.chat-mine {
  margin-left: auto;
  background: var(--color-accent-soft);
  border-color: var(--color-accent-border);
}
.chat-admin { border-left: 3px solid var(--color-accent); }

.msg-header { display: flex; align-items: center; gap: 6px; margin-bottom: 4px; font-size: 0.75rem; }
.msg-time { color: var(--color-text-secondary); margin-left: auto; font-size: var(--font-size-xs); font-family: var(--font-mono); }
.msg-body { font-size: 0.84rem; line-height: 1.5; white-space: pre-wrap; word-break: break-word; }
.msg-att, .msg-att-wrap { display: inline-block; margin-top: 6px; cursor: pointer; }
.msg-att-img { max-width: 200px; max-height: 130px; border-radius: var(--radius-sm); border: 1px solid var(--color-border-default); }
.msg-att { color: var(--color-accent); font-size: 0.8rem; }
.msg-att-video {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 6px 10px;
  background: var(--color-bg-raised);
  border-radius: var(--radius-md);
  border: 1px solid var(--color-border-default);
  cursor: pointer;
}

.chat-input-row { display: flex; gap: 6px; align-items: center; }
.chat-input-row input[type=text] { flex: 1; padding: 8px 14px; }
.chat-input { flex: 1; }

.chat-attach-btn {
  cursor: pointer;
  font-size: 1.1rem;
  padding: 4px;
  display: flex;
  color: var(--color-text-secondary);
  transition: color var(--transition-micro);
  background: none;
  border: none;
  align-items: center;
}
.chat-attach-btn:hover { color: var(--color-accent); }

.chat-closed-msg {
  text-align: center;
  padding: 14px;
  color: var(--color-text-secondary);
  font-style: italic;
  font-size: 0.84rem;
}

.read-receipt-marker {
  text-align: right;
  font-size: var(--font-size-xs);
  color: var(--color-success);
  padding: 2px 8px;
  opacity: 0.85;
}
.unread-indicator {
  text-align: right;
  font-size: var(--font-size-xs);
  color: var(--color-warning);
  padding: 2px 8px;
  font-weight: 500;
}

/* Comment delete button */
.comment-del-btn {
  position: absolute;
  top: 6px;
  right: 6px;
  background: var(--color-bg-base);
  border: 1px solid var(--color-border-default);
  border-radius: 50%;
  width: 22px;
  height: 22px;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  font-size: 0.85rem;
  color: var(--color-text-secondary);
  opacity: 0;
  transition: all var(--transition-micro);
  padding: 0;
  line-height: 1;
  box-shadow: var(--shadow-xs);
}
.chat-msg:hover .comment-del-btn { opacity: 1; }
.comment-del-btn:hover { background: var(--color-danger); color: #fff; border-color: var(--color-danger); }

/* --------------------------------------------------------------------------
   20. LIGHTBOX
   -------------------------------------------------------------------------- */
.lightbox {
  position: fixed;
  inset: 0;
  background: rgba(0, 0, 0, 0.92);
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 10000;
  cursor: zoom-out;
  padding: var(--space-5);
  animation: lightboxFadeIn 0.2s ease;
}
@keyframes lightboxFadeIn {
  from { opacity: 0; }
  to { opacity: 1; }
}
@keyframes lightboxScaleIn {
  from { opacity: 0; transform: scale(0.95); }
  to { opacity: 1; transform: scale(1); }
}
.lightbox-content {
  position: relative;
  display: flex;
  align-items: center;
  justify-content: center;
  max-width: 90vw;
  max-height: 90vh;
  animation: lightboxScaleIn 0.25s cubic-bezier(0.22, 1, 0.36, 1);
}
.lightbox img {
  max-width: 90vw;
  max-height: 90vh;
  border-radius: var(--radius-md);
  object-fit: contain;
  animation: lightboxScaleIn 0.25s cubic-bezier(0.22, 1, 0.36, 1);
}
.lightbox-close {
  position: absolute;
  top: 16px;
  right: 16px;
  background: rgba(255, 255, 255, 0.1);
  backdrop-filter: blur(8px);
  -webkit-backdrop-filter: blur(8px);
  border: 1px solid rgba(255, 255, 255, 0.1);
  color: #fff;
  font-size: 1.4rem;
  cursor: pointer;
  width: 40px;
  height: 40px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all var(--transition-micro);
  z-index: 10001;
}
.lightbox-close:hover { background: rgba(255, 255, 255, 0.25); transform: scale(1.05); }
.lightbox-nav {
  position: absolute;
  top: 50%;
  transform: translateY(-50%);
  background: rgba(255, 255, 255, 0.1);
  backdrop-filter: blur(8px);
  -webkit-backdrop-filter: blur(8px);
  border: 1px solid rgba(255, 255, 255, 0.1);
  color: #fff;
  font-size: 1.2rem;
  cursor: pointer;
  width: 40px;
  height: 40px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all var(--transition-micro);
  z-index: 10001;
}
.lightbox-nav:hover { background: rgba(255, 255, 255, 0.25); }
.lightbox-nav.lightbox-prev { left: 16px; }
.lightbox-nav.lightbox-next { right: 16px; }
.lightbox-counter {
  position: absolute;
  top: 16px;
  left: 50%;
  transform: translateX(-50%);
  background: rgba(0, 0, 0, 0.6);
  backdrop-filter: blur(8px);
  -webkit-backdrop-filter: blur(8px);
  color: rgba(255, 255, 255, 0.8);
  font-size: 0.82rem;
  font-weight: 500;
  padding: 4px 14px;
  border-radius: 20px;
  z-index: 10001;
  font-family: var(--font-mono);
}
.lightbox-download {
  position: absolute;
  top: 16px;
  right: 68px;
  background: rgba(255, 255, 255, 0.1);
  backdrop-filter: blur(8px);
  -webkit-backdrop-filter: blur(8px);
  border: 1px solid rgba(255, 255, 255, 0.1);
  color: #fff;
  font-size: 1rem;
  cursor: pointer;
  width: 40px;
  height: 40px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all var(--transition-micro);
  text-decoration: none;
  z-index: 10001;
}
.lightbox-download:hover { background: rgba(255, 255, 255, 0.25); color: #fff; }

/* --------------------------------------------------------------------------
   21. USERS VIEW
   -------------------------------------------------------------------------- */
.users-view { padding-top: var(--space-4); }
.users-grid { display: grid; grid-template-columns: 1fr 1fr; gap: var(--space-4); }

.panel-stack { display: flex; flex-direction: column; gap: var(--space-4); }

.panel {
  background: var(--color-bg-overlay);
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius);
  padding: 22px;
}
.panel h3 { margin-bottom: var(--space-4); font-size: var(--font-size-md); font-weight: 800; }
.panel-header-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 14px;
}
.panel-header-row h3 { margin-bottom: 0; }

.user-list { display: flex; flex-direction: column; gap: 2px; }
.user-row {
  display: flex;
  flex-direction: column;
  align-items: stretch;
  gap: 10px;
  padding: 14px 16px;
  border-radius: var(--radius);
  transition: background var(--transition-micro);
  border-bottom: 1px solid var(--color-border-subtle);
}
.user-row:hover { background: var(--color-bg-raised); }

.user-info-col { display: flex; flex-direction: column; gap: 3px; min-width: 0; }
.user-balance-row { display: flex; align-items: center; gap: var(--space-2); margin-top: 2px; }
.user-bal { font-size: var(--font-size-sm); font-weight: 700; font-family: var(--font-mono); }
.user-bal.bal-neg { color: var(--color-danger); }
.user-bal.bal-pos { color: var(--color-success); }
.user-actions { display: flex; gap: 6px; align-items: center; flex-wrap: wrap; }
.user-bal-controls { display: flex; gap: 6px; flex-wrap: wrap; align-items: center; }

.inline-edit { display: flex; align-items: center; gap: 4px; }
.inline-input {
  width: 80px;
  padding: 4px 8px;
  font-size: var(--font-size-sm);
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-sm);
  background: var(--color-bg-overlay);
  color: var(--color-text-primary);
  font-family: var(--font-sans);
}
.inline-edit-work { flex-wrap: wrap; }

.empty-state { text-align: center; padding: var(--space-10); color: var(--color-text-secondary); }

/* --------------------------------------------------------------------------
   22. INVITES
   -------------------------------------------------------------------------- */
.invite-list { display: flex; flex-direction: column; gap: 5px; }
.invite-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 10px 12px;
  border-radius: var(--radius);
  border: 1px solid var(--color-border-default);
  gap: var(--space-2);
}
.invite-row.invite-used { opacity: 0.5; }
.invite-info { display: flex; flex-direction: column; gap: 2px; min-width: 0; }
.invite-token {
  font-size: 0.72rem;
  color: var(--color-text-secondary);
  background: var(--color-bg-raised);
  padding: 2px 8px;
  border-radius: 5px;
  font-family: var(--font-mono);
}
.invite-status { font-size: var(--font-size-xs); font-weight: 600; }
.invite-status.active { color: var(--color-success); }
.invite-status.used { color: var(--color-text-secondary); }
.invite-actions { display: flex; gap: 4px; align-items: center; flex-shrink: 0; }

/* --------------------------------------------------------------------------
   23. BALANCE / PAYMENT
   -------------------------------------------------------------------------- */
.nav-balance-group { display: flex; align-items: center; gap: 5px; }
.nav-balance {
  font-size: 0.72rem;
  font-weight: 700;
  padding: 3px 8px;
  border-radius: 5px;
  letter-spacing: 0.3px;
  font-family: var(--font-mono);
}
.nav-bal-neg { color: #fca5a5; background: rgba(239, 68, 68, 0.1); }
.nav-bal-pos { color: #6ee7b7; background: var(--color-success-soft); }
[data-theme="dark"] .nav-bal-neg { color: #fca5a5; background: rgba(239, 68, 68, 0.1); }
[data-theme="dark"] .nav-bal-pos { color: #6ee7b7; background: var(--color-success-soft); }
.nav-history-btn { font-size: 0.72rem; padding: 2px 6px; }

.btn-pay-nav {
  background: var(--color-danger);
  color: #fff;
  font-weight: 700;
  border-radius: var(--radius-sm);
  padding: 3px 10px;
  font-size: var(--font-size-xs);
}
.btn-pay-nav:hover { background: #dc2626; }
.nav-pay-pending { font-size: 0.75rem; color: var(--color-warning); animation: dotPulse 2s ease-in-out infinite; }

.modal-pay { max-width: 420px; }
.pay-amount {
  text-align: center;
  font-size: var(--font-size-2xl);
  font-weight: 800;
  color: var(--color-text-primary);
  margin: 10px 0 22px;
  letter-spacing: -0.5px;
  font-family: var(--font-mono);
}
.pay-details {
  background: var(--color-bg-raised);
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius);
  padding: var(--space-4);
  margin-bottom: var(--space-4);
}
.pay-row { display: flex; justify-content: space-between; padding: 6px 0; border-bottom: 1px solid var(--color-border-subtle); }
.pay-row:last-child { border-bottom: none; }
.pay-label { font-size: var(--font-size-sm); color: var(--color-text-secondary); font-weight: 500; }
.pay-value { font-size: 0.84rem; font-weight: 600; }
.pay-phone { color: var(--color-accent); font-size: 0.92rem; font-weight: 700; letter-spacing: 0.5px; font-family: var(--font-mono); }
.pay-instructions { font-size: 0.75rem; color: var(--color-text-secondary); margin-bottom: 18px; text-align: center; line-height: 1.5; }
.btn-pay-confirm { padding: 13px; font-size: 0.92rem; border-radius: var(--radius-lg); background: var(--color-success); }
.btn-pay-confirm:hover { background: #059669; }
.pay-sent { text-align: center; padding: 18px; color: var(--color-warning); font-weight: 700; font-size: 0.92rem; }

.panel-payments { margin-bottom: var(--space-4); border-color: var(--color-warning); border-left: 4px solid var(--color-warning); }
.payment-list { display: flex; flex-direction: column; gap: var(--space-2); }
.payment-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 12px 14px;
  background: var(--color-bg-raised);
  border-radius: var(--radius);
  gap: 10px;
}
.payment-info { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.payment-amount { font-weight: 800; color: var(--color-text-primary); font-size: 0.92rem; font-family: var(--font-mono); }
.payment-actions { display: flex; gap: 5px; flex-shrink: 0; }

.btn-confirm { background: var(--color-success); color: #fff; border: none; font-weight: 600; }
.btn-confirm:hover { background: #059669; }
.btn-not-solved { background: var(--color-warning); color: #fff; font-weight: 700; border-radius: var(--radius-md); flex: 1; }
.btn-not-solved:hover { background: #d97706; }
.btn-close-ticket { background: #6b7280; color: #fff; font-weight: 700; border-radius: var(--radius-md); flex: 1; }
.btn-close-ticket:hover { background: #4b5563; }
.btn-impersonate { color: var(--color-accent) !important; border: 1px solid var(--color-accent) !important; }
.btn-impersonate:hover { background: var(--color-accent) !important; color: #fff !important; }
.btn-work { background: var(--color-warning); color: #fff; font-weight: 700; }
.btn-work:hover { background: #d97706; }
.btn-work:disabled { opacity: 0.4; cursor: not-allowed; }
.btn-work-trigger { color: var(--color-warning) !important; border: 1px solid var(--color-warning) !important; }
.btn-work-trigger:hover { background: var(--color-warning-soft) !important; }
.btn-force-refresh {
  background: transparent;
  color: var(--color-accent);
  border: 1px solid var(--color-accent);
  font-weight: 600;
  font-size: 0.72rem;
  padding: 4px 12px;
  border-radius: var(--radius-sm);
  transition: all var(--transition-micro);
}
.btn-force-refresh:hover { background: var(--color-accent-soft); }

/* --------------------------------------------------------------------------
   24. TRANSACTIONS
   -------------------------------------------------------------------------- */
.tx-modal { max-width: 540px; }
.tx-empty { text-align: center; padding: var(--space-5); font-size: 0.82rem; }
.tx-list {
  display: flex;
  flex-direction: column;
  gap: 3px;
  max-height: 400px;
  overflow-y: auto;
  padding: 0 6px 8px;
}
.tx-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 7px 10px;
  border-radius: var(--radius);
  transition: background var(--transition-micro);
}
.tx-row:hover { background: var(--color-bg-raised); }
.tx-left { display: flex; align-items: center; gap: var(--space-2); }
.tx-right { display: flex; align-items: center; gap: 10px; }
.tx-type {
  font-size: var(--font-size-xs);
  font-weight: 700;
  padding: 2px 8px;
  border-radius: 5px;
  text-transform: uppercase;
  letter-spacing: 0.3px;
  font-family: var(--font-mono);
}
.tx-type-payment { background: rgba(34, 197, 94, 0.08); color: #6ee7b7; }
.tx-type-deduction { background: rgba(239, 68, 68, 0.08); color: #fca5a5; }
.tx-type-adjustment { background: rgba(99, 102, 241, 0.08); color: #93c5fd; }
.tx-type-work { background: rgba(245, 158, 11, 0.08); color: #fcd34d; }
[data-theme="dark"] .tx-type-payment { background: rgba(34, 197, 94, 0.08); color: #6ee7b7; }
[data-theme="dark"] .tx-type-deduction { background: rgba(239, 68, 68, 0.08); color: #fca5a5; }
[data-theme="dark"] .tx-type-adjustment { background: rgba(99, 102, 241, 0.08); color: #93c5fd; }
[data-theme="dark"] .tx-type-work { background: rgba(245, 158, 11, 0.08); color: #fcd34d; }
.tx-desc { font-size: 0.7rem; color: var(--color-text-secondary); font-style: italic; max-width: 180px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.tx-date { font-size: 0.72rem; color: var(--color-text-secondary); font-family: var(--font-mono); }
.tx-amount { font-size: 0.88rem; font-weight: 800; font-family: var(--font-mono); }
.tx-pos { color: var(--color-success); }
.tx-neg { color: var(--color-danger); }
.tx-balance { font-size: 0.72rem; color: var(--color-text-secondary); min-width: 70px; text-align: right; font-family: var(--font-mono); }

/* --------------------------------------------------------------------------
   25. TOAST NOTIFICATIONS
   -------------------------------------------------------------------------- */
.toast {
  position: fixed;
  top: 20px;
  right: 20px;
  background: var(--color-bg-overlay);
  color: var(--color-text-primary);
  padding: 12px 20px;
  border-radius: var(--radius-lg);
  font-weight: 600;
  font-size: 0.88rem;
  box-shadow: var(--shadow-lg);
  z-index: 9999;
  border: 1px solid var(--color-border-default);
  border-left: 4px solid var(--color-success);
  animation: toastSlideIn 0.3s cubic-bezier(0.22, 1, 0.36, 1), toastOut 0.3s ease 2.7s forwards;
  max-width: 400px;
}

@keyframes toastSlideIn {
  from { opacity: 0; transform: translateX(20px); }
  to { opacity: 1; transform: translateX(0); }
}
@keyframes toastOut {
  from { opacity: 1; }
  to { opacity: 0; transform: translateX(20px); }
}

/* Legacy toast animation support */
@keyframes toastIn {
  from { opacity: 0; transform: translateX(-50%) translateY(-12px); }
  to { opacity: 1; transform: translateX(-50%) translateY(0); }
}

/* --------------------------------------------------------------------------
   26. NOTIFICATION SETTINGS
   -------------------------------------------------------------------------- */
.settings-btn { font-size: 18px; opacity: 1; transition: all var(--transition-micro); }
.settings-btn:hover { color: var(--color-accent); }

.notify-modal { max-width: 400px; }
.notify-content { padding: 4px 0 8px; }
.notify-list { display: flex; flex-direction: column; gap: 4px; }
.notify-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 14px 16px;
  border-radius: var(--radius);
  cursor: pointer;
  transition: all var(--transition-micro);
  border: 1px solid transparent;
}
.notify-row:hover { background: var(--color-bg-raised); }
.notify-row.active { background: var(--color-accent-soft); border-color: var(--color-accent-border); }
.notify-row-left { display: flex; align-items: center; gap: 12px; }
.notify-row-icon {
  font-size: 1.3rem;
  width: 36px;
  height: 36px;
  display: flex;
  align-items: center;
  justify-content: center;
  background: var(--color-bg-raised);
  border-radius: var(--radius-md);
  flex-shrink: 0;
}
.notify-row.active .notify-row-icon { background: rgba(99, 102, 241, 0.1); }
.notify-row-info { display: flex; flex-direction: column; gap: 1px; }
.notify-row-title { font-size: 0.88rem; font-weight: 600; color: var(--color-text-primary); }
.notify-row-desc { font-size: 0.75rem; color: var(--color-text-secondary); }

.notify-radio {
  width: 18px;
  height: 18px;
  border-radius: 50%;
  border: 2px solid var(--color-border-default);
  flex-shrink: 0;
  transition: all var(--transition-micro);
  position: relative;
}
.notify-radio.checked { border-color: var(--color-accent); background: var(--color-accent); }
.notify-radio.checked::after {
  content: "";
  position: absolute;
  top: 50%;
  left: 50%;
  transform: translate(-50%, -50%);
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: #fff;
}

.notify-label { font-size: 0.82rem; font-weight: 600; color: var(--color-text-secondary); margin-bottom: 12px; display: block; }
.notify-options { display: flex; gap: 12px; }
.notify-option {
  flex: 1;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: var(--space-2);
  padding: 18px 14px;
  border: 2px solid var(--color-border-default);
  border-radius: var(--radius);
  cursor: pointer;
  transition: all var(--transition-micro);
  background: var(--color-bg-overlay);
}
.notify-option:hover { border-color: var(--color-accent); background: var(--color-accent-soft); }
.notify-option.active {
  border-color: var(--color-accent);
  background: var(--color-accent-soft);
  box-shadow: 0 0 0 3px rgba(99, 102, 241, 0.08);
}
.notify-icon { font-size: 24px; line-height: 1; }
.notify-option-label { font-size: 0.85rem; font-weight: 600; color: var(--color-text-primary); }

.tg-link-section {
  margin-top: var(--space-3);
  padding: 14px 16px;
  background: var(--color-bg-raised);
  border-radius: var(--radius);
  text-align: center;
  border: 1px solid var(--color-border-default);
}
.tg-link-hint { font-size: 0.82rem; color: var(--color-text-secondary); margin-bottom: 12px; }
.btn-tg-link { display: inline-block; padding: 10px 22px; font-size: 0.85rem; }
.tg-linked { background: rgba(34, 197, 94, 0.06); border-color: rgba(34, 197, 94, 0.15); }
[data-theme="dark"] .tg-linked { background: rgba(34, 197, 94, 0.06); border-color: rgba(34, 197, 94, 0.15); }
.tg-linked-badge { color: #6ee7b7; font-weight: 700; font-size: 0.9rem; }
[data-theme="dark"] .tg-linked-badge { color: #6ee7b7; }
.notify-saved {
  text-align: center;
  margin-top: 14px;
  font-size: 0.82rem;
  color: var(--color-success);
  font-weight: 600;
  animation: fadeIn 0.2s ease;
}

/* --------------------------------------------------------------------------
   27. ONBOARDING
   -------------------------------------------------------------------------- */
.onboarding-modal { max-width: 440px; text-align: center; }
.onb-title { font-size: var(--font-size-xl); font-weight: 800; margin-bottom: var(--space-5); color: var(--color-text-primary); }
.onb-steps { display: flex; flex-direction: column; gap: 10px; margin-bottom: var(--space-5); text-align: left; }
.onb-step {
  display: flex;
  align-items: center;
  gap: 14px;
  padding: 14px 16px;
  border-radius: var(--radius);
  border: 1px solid var(--color-border-default);
  transition: all var(--transition-layout);
  cursor: pointer;
}
.onb-step.onb-active { border-color: var(--color-accent); background: var(--color-accent-soft); }
.onb-icon { font-size: 1.4rem; flex-shrink: 0; width: 36px; text-align: center; }
.onb-text { font-size: 0.88rem; color: var(--color-text-primary); line-height: 1.4; }
.onb-dots { display: flex; justify-content: center; gap: var(--space-2); margin-bottom: 18px; }
.onb-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--color-border-default);
  cursor: pointer;
  transition: background var(--transition-micro);
}
.onb-dot.active { background: var(--color-accent); }

/* --------------------------------------------------------------------------
   28. PROJECTS
   -------------------------------------------------------------------------- */
.projects-view { padding: var(--space-5) 0; overflow-y: auto; flex: 1; min-height: 0; }
.projects-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: var(--space-5);
}
.projects-header h2 { font-size: 1.15rem; font-weight: 800; letter-spacing: -0.02em; }

.project-form { margin-bottom: var(--space-5); animation: fadeIn 0.2s ease; }
.project-form-row { display: flex; gap: 14px; }
.project-form-row .field { flex: 1; }

.project-section { margin-bottom: var(--space-6); }
.section-label {
  font-size: 0.82rem;
  font-weight: 700;
  color: var(--color-text-secondary);
  text-transform: uppercase;
  letter-spacing: 0.5px;
  margin-bottom: 12px;
}

.project-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(300px, 1fr)); gap: 14px; }

.project-card {
  background: var(--color-bg-overlay);
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius);
  padding: 18px 20px;
  transition: all var(--transition-micro);
}
.project-card:hover { box-shadow: var(--shadow-md); }
.project-active { border-left: 4px solid var(--color-accent); }
.project-completed { border-left: 4px solid var(--color-success); opacity: 0.85; }
.project-archived { border-left: 4px solid var(--color-text-secondary); opacity: 0.6; }

.project-card-header { display: flex; justify-content: space-between; align-items: center; margin-bottom: var(--space-2); }
.project-card-header h4 { font-size: var(--font-size-md); font-weight: 700; margin: 0; }
.project-status-badge { font-size: var(--font-size-xs); font-weight: 700; padding: 3px 10px; border-radius: 5px; text-transform: uppercase; }
.project-status-badge.active { background: rgba(99, 102, 241, 0.08); color: var(--color-accent); }
.project-status-badge.completed { background: var(--color-success-soft); color: var(--color-success); }
.project-status-badge.archived { background: var(--color-bg-raised); color: var(--color-text-secondary); }
.project-desc { font-size: 0.82rem; color: var(--color-text-secondary); margin-bottom: 10px; line-height: 1.5; }
.project-meta { display: flex; gap: 14px; font-size: 0.75rem; color: var(--color-text-secondary); margin-bottom: 12px; }
.project-actions { display: flex; gap: 6px; flex-wrap: wrap; }

/* --------------------------------------------------------------------------
   29. DEV UPDATES
   -------------------------------------------------------------------------- */
.upd-dash { padding: var(--space-5) var(--space-6); max-width: 860px; margin: 0 auto; overflow-y: auto; flex: 1; min-height: 0; }
.upd-header { display: flex; justify-content: space-between; align-items: center; margin-bottom: 22px; flex-wrap: wrap; gap: var(--space-3); }
.upd-header-left { display: flex; align-items: center; gap: 14px; flex-wrap: wrap; }
.upd-title { margin: 0; font-size: 1.2rem; font-weight: 800; color: var(--color-text-primary); letter-spacing: -0.02em; }
.upd-stats-pills { display: flex; gap: var(--space-2); }
.upd-pill {
  font-size: 0.72rem;
  font-weight: 600;
  color: var(--color-text-secondary);
  background: var(--color-bg-overlay);
  border: 1px solid var(--color-border-default);
  padding: 4px 12px;
  border-radius: 20px;
  font-family: var(--font-mono);
}
.upd-new-btn { font-size: 0.82rem; padding: 8px 18px; border-radius: var(--radius-md); gap: 4px; white-space: nowrap; }

.upd-compose {
  background: var(--color-bg-overlay);
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius);
  padding: 22px;
  margin-bottom: 22px;
  animation: fadeIn 0.2s ease;
}
.upd-compose .field { margin-bottom: 14px; }
.upd-compose select, .upd-compose input, .upd-compose textarea { width: 100%; box-sizing: border-box; }
.upd-compose-row { display: flex; gap: 14px; }
.upd-compose-field { flex: 1; }
.upd-compose-actions { display: flex; justify-content: flex-end; align-items: center; gap: 10px; margin-top: 6px; }
.upd-posted-badge { font-size: var(--font-size-sm); font-weight: 700; color: var(--color-success); animation: fadeIn 0.2s ease; }

.upd-filters { display: flex; align-items: center; gap: 12px; margin-bottom: var(--space-5); flex-wrap: wrap; }
.upd-client-chips { display: flex; gap: 6px; flex-wrap: wrap; flex: 1; min-width: 0; }
.upd-chip {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  padding: 6px 14px;
  border-radius: 20px;
  border: 1px solid var(--color-border-default);
  background: var(--color-bg-overlay);
  font-size: 0.76rem;
  font-weight: 600;
  color: var(--color-text-secondary);
  cursor: pointer;
  transition: all var(--transition-micro);
  white-space: nowrap;
}
.upd-chip:hover { border-color: var(--color-accent); color: var(--color-accent); }
.upd-chip.active { background: var(--color-accent); color: #fff; border-color: var(--color-accent); }
.upd-chip-avatar {
  width: 20px;
  height: 20px;
  border-radius: 50%;
  background: var(--color-accent-soft);
  color: var(--color-accent);
  font-size: 0.65rem;
  font-weight: 800;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}
.upd-chip.active .upd-chip-avatar { background: rgba(255, 255, 255, 0.25); color: #fff; }
.upd-chip-count { font-size: 0.65rem; opacity: 0.7; font-weight: 400; }
.upd-search-wrap { flex-shrink: 0; }
.upd-search {
  padding: 7px 14px;
  border-radius: 10px;
  border: 1px solid var(--color-border-default);
  background: var(--color-bg-overlay);
  font-size: 0.8rem;
  color: var(--color-text-primary);
  width: 180px;
  transition: border-color var(--transition-micro);
  font-family: var(--font-sans);
}
.upd-search:focus { outline: none; border-color: var(--color-accent); }

.upd-empty { text-align: center; padding: 60px 20px; color: var(--color-text-secondary); }
.upd-empty-icon { font-size: 2.5rem; margin-bottom: 12px; opacity: 0.4; }
.upd-empty p { font-size: 0.9rem; margin: 0; }

.upd-feed { display: flex; flex-direction: column; gap: 0; }
.upd-card { display: flex; gap: 14px; }
.upd-card-left { display: flex; flex-direction: column; align-items: center; flex-shrink: 0; width: 36px; }
.upd-card-avatar {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  background: var(--color-accent);
  color: #fff;
  font-size: 0.82rem;
  font-weight: 800;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  position: relative;
  z-index: 1;
}
.upd-card-line { width: 2px; flex: 1; background: var(--color-border-default); min-height: 20px; }
.upd-card:last-child .upd-card-line { display: none; }
.upd-card-content { flex: 1; min-width: 0; padding-bottom: var(--space-6); }
.upd-card-top { display: flex; justify-content: space-between; align-items: center; margin-bottom: 6px; }
.upd-card-info { display: flex; align-items: center; gap: var(--space-2); flex-wrap: wrap; }
.upd-card-client {
  font-size: var(--font-size-sm);
  font-weight: 700;
  color: var(--color-accent);
  background: var(--color-accent-soft);
  padding: 2px 10px;
  border-radius: 10px;
}
.upd-card-time { font-size: 0.72rem; color: var(--color-text-secondary); font-family: var(--font-mono); }
.upd-card-del {
  background: none;
  border: none;
  cursor: pointer;
  font-size: 0.85rem;
  opacity: 0.3;
  transition: opacity var(--transition-micro);
  padding: 2px 6px;
  border-radius: 4px;
}
.upd-card-del:hover { opacity: 1; background: rgba(239, 68, 68, 0.08); }
.upd-card-title { font-size: 0.92rem; font-weight: 700; margin: 0 0 6px; line-height: 1.4; color: var(--color-text-primary); }
.upd-card-body { font-size: 0.82rem; color: var(--color-text-secondary); line-height: 1.7; white-space: pre-wrap; word-break: break-word; }
.upd-card-toggle {
  background: none;
  border: none;
  color: var(--color-accent);
  font-size: 0.76rem;
  font-weight: 600;
  cursor: pointer;
  padding: 4px 0;
  margin-top: 4px;
}
.upd-card-toggle:hover { text-decoration: underline; }
.upd-card-foot { margin-top: var(--space-2); }
.upd-card-date { font-size: var(--font-size-xs); color: var(--color-text-secondary); opacity: 0.6; font-family: var(--font-mono); }

/* --------------------------------------------------------------------------
   30. DISCUSS VIEW
   -------------------------------------------------------------------------- */
.discuss-view { padding: 4px 0; }
.discuss-header { display: flex; align-items: center; gap: 10px; margin-bottom: 4px; }
.discuss-title { font-size: 1.05rem; font-weight: 700; color: var(--color-text-primary); }
.discuss-count {
  background: var(--color-accent);
  color: #fff;
  font-size: 0.7rem;
  font-weight: 700;
  padding: 2px 8px;
  border-radius: 10px;
  min-width: 20px;
  text-align: center;
  font-family: var(--font-mono);
}
.discuss-hint { font-size: var(--font-size-sm); color: var(--color-text-secondary); margin-bottom: var(--space-4); }
.discuss-badge { font-weight: 700; color: var(--color-warning); }
.discuss-empty { display: flex; flex-direction: column; align-items: center; justify-content: center; padding: 60px 20px; gap: 12px; }
.discuss-empty-icon { font-size: 2.5rem; opacity: 0.4; }
.discuss-empty p { color: var(--color-text-secondary); font-size: 0.88rem; }
.discuss-list { display: flex; flex-direction: column; gap: 6px; }
.discuss-card {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 12px 16px;
  background: var(--color-bg-overlay);
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius);
  cursor: pointer;
  transition: all var(--transition-micro);
}
.discuss-card:hover { border-color: var(--color-accent); background: var(--color-accent-soft); box-shadow: var(--shadow-md); }
.discuss-card-unread { border-left: 3px solid var(--color-accent); }
.discuss-card-left { display: flex; align-items: center; gap: 10px; min-width: 0; flex: 1; }
.discuss-card-id { font-size: 0.72rem; font-weight: 700; color: var(--color-accent); white-space: nowrap; flex-shrink: 0; font-family: var(--font-mono); }
.discuss-card-title { font-size: 0.86rem; font-weight: 500; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.discuss-card-right { display: flex; align-items: center; gap: var(--space-2); flex-shrink: 0; }
.discuss-card-user { font-size: 0.75rem; color: var(--color-text-secondary); }
.discuss-card-time { font-size: 0.7rem; color: var(--color-text-secondary); opacity: 0.7; font-family: var(--font-mono); }
.discuss-badge-card {
  display: inline-flex;
  align-items: center;
  font-size: 0.6rem;
  font-weight: 700;
  color: var(--color-warning);
  background: var(--color-warning-soft);
  padding: 2px 7px;
  border-radius: var(--radius-sm);
  letter-spacing: 0.3px;
}

/* Ticket discuss highlight */
.ticket-discuss { border-left-color: var(--color-warning) !important; }
.list-row-discuss { border-left: 3px solid var(--color-warning); }

/* --------------------------------------------------------------------------
   31. DIRECT MESSAGES (DM)
   -------------------------------------------------------------------------- */
.dm-chat-container {
  display: flex;
  height: calc(100vh - 52px);
  overflow: hidden;
  background: var(--color-bg-base);
}
.dm-container {
  display: flex;
  height: calc(100vh - 180px);
  min-height: 400px;
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius);
  overflow: hidden;
  background: var(--color-bg-base);
}

.dm-sidebar {
  width: 300px;
  min-width: 260px;
  border-right: 1px solid var(--color-border-default);
  background: var(--color-bg-overlay);
  display: flex;
  flex-direction: column;
  flex-shrink: 0;
}
.dm-sidebar-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 16px 18px;
  border-bottom: 1px solid var(--color-border-default);
}
.dm-sidebar-header h3 { margin: 0; font-size: var(--font-size-md); font-weight: 800; }
.dm-total-unread {
  background: var(--color-danger);
  color: #fff;
  font-size: 0.65rem;
  font-weight: 800;
  min-width: 20px;
  height: 20px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 0 5px;
}

.dm-convo-list { flex: 1; overflow-y: auto; scrollbar-width: none; }
.dm-convo-list::-webkit-scrollbar { display: none; }
.dm-convo-item {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 12px 18px;
  cursor: pointer;
  transition: background var(--transition-micro);
  border-bottom: 1px solid var(--color-border-subtle);
}
.dm-convo-item:hover { background: var(--color-bg-raised); }
.dm-convo-item.active,
.dm-convo-item.dm-active {
  background: var(--color-accent-soft);
  border-right: 3px solid var(--color-accent);
}
.dm-convo-item.has-unread { background: rgba(99, 102, 241, 0.03); }
.dm-convo-avatar {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  background: var(--color-accent);
  color: #fff;
  font-size: 0.85rem;
  font-weight: 800;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}
.dm-convo-info { flex: 1; min-width: 0; }
.dm-convo-name { font-weight: 600; font-size: 0.84rem; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; display: flex; justify-content: space-between; align-items: center; }
.dm-convo-preview { font-size: 0.75rem; color: var(--color-text-secondary); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; margin-top: 2px; }
.dm-convo-meta { display: flex; flex-direction: column; align-items: flex-end; gap: 4px; flex-shrink: 0; }
.dm-convo-time { font-size: var(--font-size-xs); color: var(--color-text-secondary); font-family: var(--font-mono); }
.dm-unread-badge {
  background: var(--color-accent);
  color: #fff;
  font-size: 0.6rem;
  font-weight: 800;
  min-width: 18px;
  height: 18px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 0 4px;
}

.dm-main { flex: 1; display: flex; flex-direction: column; min-width: 0; }
.dm-main-header {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 12px 18px;
  border-bottom: 1px solid var(--color-border-default);
  background: var(--color-bg-overlay);
}
.dm-main-header h3 { margin: 0; font-size: var(--font-size-md); font-weight: 600; }
.dm-main-header strong { font-size: 0.92rem; }
.dm-main-avatar {
  width: 32px;
  height: 32px;
  border-radius: 50%;
  background: var(--color-accent);
  color: #fff;
  font-size: 0.78rem;
  font-weight: 800;
  display: flex;
  align-items: center;
  justify-content: center;
}
.dm-back-btn {
  display: none;
  background: none;
  border: none;
  font-size: 1.2rem;
  cursor: pointer;
  padding: 4px 8px;
  color: var(--color-text-primary);
}

.dm-empty { flex: 1; display: flex; flex-direction: column; align-items: center; justify-content: center; color: var(--color-text-secondary); }
.dm-empty-icon { font-size: 3rem; opacity: 0.25; margin-bottom: 12px; }
.dm-empty p { font-size: 0.9rem; }

.dm-messages { flex: 1; overflow-y: auto; padding: 16px 20px; display: flex; flex-direction: column; gap: 6px; scrollbar-width: thin; }
.dm-msg { max-width: 75%; padding: 10px 14px; border-radius: 14px; background: var(--color-bg-raised); border: 1px solid var(--color-border-default); word-break: break-word; align-self: flex-start; display: flex; justify-content: flex-start; }
.dm-msg.dm-msg-mine { justify-content: flex-end; align-self: flex-end; }
.dm-msg-mine { align-self: flex-end; background: var(--color-accent-soft); border-color: var(--color-accent-border); }

.dm-msg-bubble { position: relative; max-width: 420px; padding: 8px 12px; border-radius: 14px; word-break: break-word; font-size: 0.88rem; line-height: 1.45; }
.dm-other-bubble { background: var(--color-bg-raised); border: 1px solid var(--color-border-default); border-bottom-left-radius: 4px; }
.dm-mine-bubble { background: var(--color-accent); color: #fff; border-bottom-right-radius: 4px; }

.dm-msg-text { white-space: pre-wrap; font-size: 0.86rem; line-height: 1.55; }
.dm-msg-img { max-width: 260px; max-height: 260px; border-radius: var(--radius-md); cursor: pointer; margin-top: 4px; display: block; border: 1px solid var(--color-border-default); }
.dm-msg-file {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  margin-top: 6px;
  font-size: 0.8rem;
  color: var(--color-accent);
  background: var(--color-bg-overlay);
  padding: 6px 12px;
  border-radius: var(--radius-md);
  border: 1px solid var(--color-border-default);
  text-decoration: none;
}
.dm-msg-file:hover { background: var(--color-accent-soft); }
.dm-mine-bubble .dm-msg-file { color: rgba(255, 255, 255, 0.9); }

.dm-msg-meta { display: flex; align-items: center; justify-content: flex-end; gap: 2px; margin-top: 3px; }
.dm-msg-time { font-size: var(--font-size-xs); color: var(--color-text-secondary); opacity: 0.7; font-family: var(--font-mono); }
.dm-mine-bubble .dm-msg-time { color: rgba(255, 255, 255, 0.75); }
.dm-read-status { font-size: 0.82rem; color: rgba(255, 255, 255, 0.85); letter-spacing: -1px; margin-left: 3px; }

.dm-delete-btn {
  position: absolute;
  top: -8px;
  right: -8px;
  background: var(--color-bg-raised);
  border: 1px solid var(--color-border-default);
  border-radius: 50%;
  cursor: pointer;
  font-size: 0.75rem;
  color: var(--color-text-secondary);
  opacity: 0;
  transition: all var(--transition-micro);
  width: 20px;
  height: 20px;
  display: flex;
  align-items: center;
  justify-content: center;
  line-height: 1;
  padding: 0;
  box-shadow: var(--shadow-xs);
}
.dm-msg-bubble:hover .dm-delete-btn { opacity: 1; }
.dm-delete-btn:hover { opacity: 1 !important; color: var(--color-danger); }
.dm-mine-bubble .dm-delete-btn { background: rgba(0, 0, 0, 0.25); border-color: rgba(255, 255, 255, 0.2); color: rgba(255, 255, 255, 0.8); }
.dm-mine-bubble .dm-delete-btn:hover { background: rgba(239, 68, 68, 0.9); color: #fff; border-color: transparent; }

.dm-input-area { border-top: 1px solid var(--color-border-default); padding: 10px 16px; background: var(--color-bg-overlay); }
.dm-input { padding: 10px 14px; border-top: 1px solid var(--color-border-default); background: var(--color-bg-raised); flex: 1; resize: none; border: 1px solid var(--color-border-default); border-radius: var(--radius-lg); font-size: 0.86rem; font-family: var(--font-sans); color: var(--color-text-primary); max-height: 120px; min-height: 40px; line-height: 1.4; transition: border-color var(--transition-micro); }
.dm-input:focus { outline: none; border-color: var(--color-accent); box-shadow: 0 0 0 3px var(--color-accent-soft); }
.dm-input-files { display: flex; gap: 5px; flex-wrap: wrap; margin-bottom: var(--space-2); }
.dm-input-row { display: flex; gap: var(--space-2); align-items: flex-end; }
.dm-textarea { flex: 1; resize: none; border: 1px solid var(--color-border-default); border-radius: 10px; padding: 9px 12px; font-size: 0.88rem; font-family: var(--font-sans); background: var(--color-bg-base); color: var(--color-text-primary); min-height: 38px; max-height: 100px; }
.dm-textarea:focus { outline: none; border-color: var(--color-accent); box-shadow: 0 0 0 2px rgba(99, 102, 241, 0.12); }
.dm-attach-btn { background: none; border: none; font-size: 1.2rem; cursor: pointer; padding: 4px; opacity: 0.5; transition: opacity var(--transition-micro); color: var(--color-text-secondary); }
.dm-attach-btn:hover { opacity: 1; color: var(--color-accent); }
.dm-send-btn { white-space: nowrap; padding: 9px 16px; border-radius: 10px; font-size: 0.85rem; flex-shrink: 0; min-width: 44px; }
.dm-attach-preview { display: flex; align-items: center; gap: 8px; padding: 5px 10px; margin-bottom: 5px; background: var(--color-bg-base); border-radius: var(--radius-sm); font-size: 0.8rem; }
.dm-attach-preview button { background: none; border: none; cursor: pointer; font-size: 0.95rem; color: var(--color-text-secondary); }
.dm-sidebar-hidden { display: none; }

/* --------------------------------------------------------------------------
   32. KNOWLEDGE BASE
   -------------------------------------------------------------------------- */
.kb-view { padding: var(--space-5) 0; overflow-y: auto; flex: 1; min-height: 0; }
.kb-header { display: flex; justify-content: space-between; align-items: center; margin-bottom: var(--space-5); }
.kb-header-right { display: flex; gap: var(--space-2); align-items: center; }
.kb-category-section { margin-bottom: var(--space-6); }
.kb-category-title { font-size: var(--font-size-md); font-weight: 700; margin-bottom: var(--space-3); color: var(--color-text-primary); }
.kb-category-badge {
  font-size: var(--font-size-xs);
  font-weight: 600;
  background: var(--color-accent-soft);
  color: var(--color-accent);
  padding: 2px 8px;
  border-radius: 5px;
}
.kb-article-list { display: flex; flex-direction: column; gap: var(--space-2); }
.kb-article-card {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: var(--space-3) var(--space-4);
  background: var(--color-bg-overlay);
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius);
  cursor: pointer;
  transition: all var(--transition-micro);
}
.kb-article-card:hover { border-color: var(--color-accent); box-shadow: var(--shadow); }
.kb-article-card-title { font-weight: 600; font-size: 0.88rem; }
.kb-article-card-preview { font-size: 0.78rem; color: var(--color-text-secondary); margin-top: 2px; }
.kb-article-card-actions { display: flex; gap: var(--space-1); flex-shrink: 0; }
.kb-article-full { padding: var(--space-4); }
.kb-article-header { display: flex; justify-content: space-between; align-items: center; margin-bottom: var(--space-4); }
.kb-article-content { font-size: var(--font-size-base); line-height: 1.7; white-space: pre-wrap; word-break: break-word; }
.kb-article-actions { display: flex; gap: var(--space-2); }
.kb-editor { width: 100%; min-height: 200px; }

/* --------------------------------------------------------------------------
   33. CANNED RESPONSES
   -------------------------------------------------------------------------- */
.canned-dropdown-wrap { position: relative; display: inline-block; }
.canned-trigger { cursor: pointer; }
.canned-dropdown {
  position: absolute;
  bottom: 100%;
  left: 0;
  margin-bottom: 4px;
  background: var(--color-bg-overlay);
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-md);
  box-shadow: var(--shadow-lg);
  min-width: 280px;
  max-height: 300px;
  z-index: 100;
  overflow: hidden;
  display: flex;
  flex-direction: column;
}
.canned-dropdown-header { padding: var(--space-2) var(--space-3); border-bottom: 1px solid var(--color-border-subtle); }
.canned-search-input {
  width: 100%;
  padding: 6px 10px;
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-sm);
  font-size: 0.82rem;
  background: var(--color-bg-raised);
  color: var(--color-text-primary);
  font-family: var(--font-sans);
}
.canned-dropdown-list { overflow-y: auto; flex: 1; padding: var(--space-1); }
.canned-item {
  padding: var(--space-2) var(--space-3);
  cursor: pointer;
  border-radius: var(--radius-sm);
  transition: background var(--transition-micro);
}
.canned-item:hover { background: var(--color-bg-subtle); }
.canned-item-name { font-weight: 600; font-size: 0.84rem; }
.canned-item-preview { font-size: 0.75rem; color: var(--color-text-secondary); margin-top: 2px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.canned-loading, .canned-empty { padding: 12px; text-align: center; font-size: 0.82rem; color: var(--color-text-secondary); }
.canned-manager-list { display: flex; flex-direction: column; gap: var(--space-1); }
.canned-manager-item { padding: var(--space-2) var(--space-3); border-radius: var(--radius-sm); border: 1px solid var(--color-border-default); }

/* --------------------------------------------------------------------------
   34. COMMAND PALETTE
   -------------------------------------------------------------------------- */
.cmd-overlay {
  position: fixed;
  inset: 0;
  background: rgba(0, 0, 0, 0.5);
  backdrop-filter: blur(4px);
  -webkit-backdrop-filter: blur(4px);
  z-index: 300;
  display: flex;
  align-items: flex-start;
  justify-content: center;
  padding-top: 20vh;
}
.cmd-palette {
  background: var(--color-bg-overlay);
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-lg);
  width: 560px;
  max-width: 90vw;
  box-shadow: var(--shadow-xl);
  overflow: hidden;
}
.cmd-input-wrap { display: flex; align-items: center; padding: var(--space-3) var(--space-4); border-bottom: 1px solid var(--color-border-default); gap: var(--space-2); }
.cmd-search-icon { font-size: 1.1rem; color: var(--color-text-secondary); flex-shrink: 0; }
.cmd-input {
  flex: 1;
  border: none;
  background: transparent;
  font-size: var(--font-size-base);
  color: var(--color-text-primary);
  font-family: var(--font-sans);
  outline: none;
}
.cmd-input::placeholder { color: var(--color-text-tertiary); }
.cmd-results { max-height: 300px; overflow-y: auto; padding: var(--space-1); }
.cmd-item {
  display: flex;
  align-items: center;
  gap: var(--space-3);
  padding: var(--space-2) var(--space-3);
  cursor: pointer;
  border-radius: var(--radius-sm);
  transition: background var(--transition-micro);
}
.cmd-item:hover, .cmd-item-active { background: var(--color-bg-subtle); }
.cmd-item-icon { font-size: 1rem; flex-shrink: 0; width: 24px; text-align: center; }
.cmd-item-content { flex: 1; min-width: 0; }
.cmd-item-label { font-size: 0.88rem; font-weight: 500; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.cmd-item-sub { font-size: 0.72rem; color: var(--color-text-secondary); }
.cmd-empty { padding: var(--space-5); text-align: center; color: var(--color-text-secondary); font-size: 0.88rem; }

/* --------------------------------------------------------------------------
   35. SLA BADGES
   -------------------------------------------------------------------------- */
.sla-badge {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  font-size: 0.7rem;
  font-weight: 700;
  padding: 3px 10px;
  border-radius: var(--radius-sm);
  font-family: var(--font-mono);
}
.sla-green { background: var(--color-success-soft); color: #6ee7b7; }
.sla-yellow { background: var(--color-warning-soft); color: #fcd34d; }
.sla-red { background: var(--color-danger-soft); color: #fca5a5; }
.sla-responded { background: var(--color-success-soft); color: #6ee7b7; }

/* --------------------------------------------------------------------------
   36. CSAT WIDGET
   -------------------------------------------------------------------------- */
.csat-widget {
  background: var(--color-bg-raised);
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius);
  padding: var(--space-4);
  text-align: center;
}
.csat-display { opacity: 0.85; }
.csat-thanks { animation: fadeIn 0.3s ease; }
.csat-title { font-size: 0.88rem; font-weight: 600; margin-bottom: var(--space-2); }
.csat-stars, .csat-stars-display { display: flex; gap: 4px; justify-content: center; margin-bottom: var(--space-2); }
.csat-star { font-size: 1.4rem; cursor: pointer; color: var(--color-text-tertiary); transition: color var(--transition-micro); }
.csat-star-filled { color: #f59e0b; }
.csat-comment-input {
  width: 100%;
  padding: 8px 12px;
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-sm);
  background: var(--color-bg-overlay);
  color: var(--color-text-primary);
  font-size: 0.82rem;
  font-family: var(--font-sans);
  margin-top: var(--space-2);
}
.csat-comment-display { font-size: 0.78rem; color: var(--color-text-secondary); font-style: italic; margin-top: var(--space-1); }

/* --------------------------------------------------------------------------
   37. TIME TRACKING
   -------------------------------------------------------------------------- */
.sb-time-tracking { margin-top: var(--space-2); }
.time-form { display: flex; gap: var(--space-2); align-items: center; margin-bottom: var(--space-2); }
.time-entries { display: flex; flex-direction: column; gap: var(--space-1); }
.time-entry {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 6px 10px;
  background: var(--color-bg-raised);
  border-radius: var(--radius-sm);
  font-size: 0.78rem;
}
.time-total { font-size: 0.82rem; font-weight: 700; margin-top: var(--space-2); font-family: var(--font-mono); }

/* --------------------------------------------------------------------------
   38. KEYBOARD SHORTCUTS
   -------------------------------------------------------------------------- */
.shortcuts-list { display: flex; flex-direction: column; gap: var(--space-1); }
.shortcut-row { display: flex; justify-content: space-between; align-items: center; padding: 6px 0; }
.shortcut-key {
  font-family: var(--font-mono);
  font-size: 0.78rem;
  font-weight: 600;
  background: var(--color-bg-raised);
  padding: 2px 8px;
  border-radius: 4px;
  border: 1px solid var(--color-border-default);
}
.shortcut-desc { font-size: 0.82rem; color: var(--color-text-secondary); }

/* --------------------------------------------------------------------------
   39. ANALYTICS VIEW
   -------------------------------------------------------------------------- */
.analytics-view {
  padding: var(--space-5) 0;
  overflow-y: auto;
  flex: 1;
  min-height: 0;
}

/* --------------------------------------------------------------------------
   40. ADMIN NOTES
   -------------------------------------------------------------------------- */
.sb-admin-note {
  background: var(--color-bg-raised);
  border-radius: var(--radius);
  padding: 10px 12px;
  border: 1px dashed var(--color-border-default);
}
.admin-note-input {
  width: 100%;
  padding: 8px 10px;
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-md);
  background: var(--color-bg-raised);
  color: var(--color-text-primary);
  font-size: 0.82rem;
  font-family: var(--font-sans);
  resize: vertical;
  min-height: 50px;
  transition: border-color var(--transition-micro);
}
.admin-note-input:focus { outline: none; border-color: var(--color-accent); box-shadow: 0 0 0 2px var(--color-accent-soft); }
.sb-admin-note .btn { margin-top: 6px; width: 100%; }

/* --------------------------------------------------------------------------
   41. VIEWING INDICATOR
   -------------------------------------------------------------------------- */
.viewing-indicator {
  display: flex;
  align-items: center;
  gap: var(--space-2);
  padding: 8px 14px;
  margin-bottom: 12px;
  background: rgba(16, 185, 129, 0.05);
  border: 1px solid rgba(16, 185, 129, 0.12);
  border-radius: var(--radius);
  font-size: 0.82rem;
  color: #6ee7b7;
  font-weight: 500;
  animation: fadeIn 0.3s ease;
}
.viewing-dot { width: 8px; height: 8px; border-radius: 50%; background: #10b981; animation: dotPulse 1.5s ease-in-out infinite; flex-shrink: 0; }

/* --------------------------------------------------------------------------
   42. BILLING CARD
   -------------------------------------------------------------------------- */
.billing-card {
  margin: 0 var(--space-5);
  padding: 14px 18px;
  background: var(--color-bg-overlay);
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius);
  display: flex;
  flex-direction: column;
  gap: var(--space-2);
}
.billing-card-title { font-size: 0.82rem; font-weight: 700; color: var(--color-text-primary); text-transform: uppercase; letter-spacing: 0.5px; }
.billing-card-row { display: flex; gap: var(--space-4); flex-wrap: wrap; }
.billing-item { display: flex; flex-direction: column; gap: 2px; }
.billing-label { font-size: var(--font-size-xs); color: var(--color-text-secondary); font-weight: 500; }
.billing-value { font-size: 0.88rem; font-weight: 700; font-family: var(--font-mono); }

/* --------------------------------------------------------------------------
   43. EST DATE
   -------------------------------------------------------------------------- */
.est-date-input {
  background: var(--color-bg-raised);
  border: 1px solid var(--color-border-default);
  color: var(--color-text-primary);
  border-radius: var(--radius-sm);
  font-family: var(--font-sans);
}
.est-date-save {
  background: var(--color-accent);
  color: #fff;
  border: none;
  border-radius: var(--radius-sm);
  cursor: pointer;
  font-family: var(--font-sans);
}
.est-date-clear {
  background: none;
  border: 1px solid var(--color-border-default);
  color: var(--color-text-secondary);
  border-radius: var(--radius-sm);
  cursor: pointer;
  font-family: var(--font-sans);
}

/* --------------------------------------------------------------------------
   44. VIDEO ATTACHMENTS
   -------------------------------------------------------------------------- */
.att-video-wrap {
  position: relative;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 4px;
  padding: var(--space-2);
  background: var(--color-bg-raised);
  border-radius: var(--radius);
  border: 1px solid var(--color-border-default);
  cursor: pointer;
}
.att-video-icon { font-size: 1.8rem; }

/* --------------------------------------------------------------------------
   45. CLEAR CLOSED
   -------------------------------------------------------------------------- */
.btn-clear-closed {
  background: none;
  border: none;
  cursor: pointer;
  font-size: 0.8rem;
  opacity: 0.35;
  transition: all var(--transition-micro);
  padding: 2px 4px;
  border-radius: 4px;
  margin-left: auto;
}
.btn-clear-closed:hover { opacity: 1; background: rgba(239, 68, 68, 0.08); color: var(--color-danger); }

/* --------------------------------------------------------------------------
   46. ANIMATIONS & KEYFRAMES
   -------------------------------------------------------------------------- */
@keyframes fadeIn {
  from { opacity: 0; transform: translateY(-4px); }
  to { opacity: 1; transform: translateY(0); }
}

@keyframes slideUp {
  from { opacity: 0; transform: translateX(-50%) translateY(12px); }
  to { opacity: 1; transform: translateX(-50%) translateY(0); }
}

@keyframes cardSnap {
  0% { transform: scale(1.03); opacity: 0.8; }
  50% { transform: scale(0.98); }
  100% { transform: scale(1); opacity: 1; }
}

@keyframes cardRevert {
  0% { transform: scale(1.02) rotate(0.5deg); }
  30% { transform: scale(0.97) rotate(-0.3deg); }
  60% { transform: scale(1.01) rotate(0.1deg); }
  100% { transform: scale(1) rotate(0deg); }
}

@keyframes shimmer {
  0% { background-position: -200px 0; }
  100% { background-position: calc(200px + 100%) 0; }
}

/* Skeleton loading */
.skeleton {
  background: linear-gradient(90deg, var(--color-bg-raised) 25%, var(--color-bg-subtle) 50%, var(--color-bg-raised) 75%);
  background-size: 200px 100%;
  animation: shimmer 1.5s infinite;
  border-radius: var(--radius-sm);
}

/* --------------------------------------------------------------------------
   47. UTILITY CLASSES
   -------------------------------------------------------------------------- */

/* Display */
.flex { display: flex; }
.grid { display: grid; }
.hidden { display: none !important; }
.desktop-only { display: flex; }
.mobile-only { display: none !important; }

/* Spacing */
.gap-1 { gap: var(--space-1); }
.gap-2 { gap: var(--space-2); }
.gap-3 { gap: var(--space-3); }
.gap-4 { gap: var(--space-4); }
.p-1 { padding: var(--space-1); }
.p-2 { padding: var(--space-2); }
.p-3 { padding: var(--space-3); }
.p-4 { padding: var(--space-4); }
.m-1 { margin: var(--space-1); }
.m-2 { margin: var(--space-2); }
.m-3 { margin: var(--space-3); }
.m-4 { margin: var(--space-4); }

/* Typography */
.text-xs { font-size: var(--font-size-xs); }
.text-sm { font-size: var(--font-size-sm); }
.text-mono { font-family: var(--font-mono); }
.text-danger { color: var(--color-danger) !important; }
.text-success { color: var(--color-success) !important; }
.text-warning { color: var(--color-warning) !important; }
.text-muted { color: var(--color-text-secondary); }

/* Truncation */
.truncate { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.line-clamp-2 { display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; }

/* --------------------------------------------------------------------------
   48. ACCESSIBILITY (Phase 9)
   -------------------------------------------------------------------------- */
.sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border-width: 0;
}

@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after {
    animation-duration: 0.01ms !important;
    animation-iteration-count: 1 !important;
    transition-duration: 0.01ms !important;
    scroll-behavior: auto !important;
  }
}

@media (prefers-contrast: more) {
  :root {
    --color-text-primary: #ffffff;
    --color-text-secondary: #c4c4c8;
    --color-border-default: #4a4a4d;
    --color-accent: #818cf8;
  }
}

/* --------------------------------------------------------------------------
   49. RESPONSIVE — TABLET (max-width: 1024px)
   -------------------------------------------------------------------------- */
@media (max-width: 1024px) {
  .sidebar { width: 64px; }
  .sidebar-nav-item span { display: none; }

  .ticket-modal-body { grid-template-columns: 1fr 260px; }

  .users-grid { grid-template-columns: 1fr; }
  .project-grid { grid-template-columns: 1fr; }
}

/* --------------------------------------------------------------------------
   50. RESPONSIVE — TABLET-ISH (max-width: 900px)
   -------------------------------------------------------------------------- */
@media (max-width: 900px) {
  .kanban { flex-wrap: wrap; }
  .detail-grid { grid-template-columns: 1fr; }
  .users-grid { grid-template-columns: 1fr; }
  .lh-user, .lh-date { display: none; }
  .project-grid { grid-template-columns: 1fr; }
  .ticket-modal-body { grid-template-columns: 1fr; }
  .modal-secondary { border-left: none; padding-left: 0; border-top: 1px solid var(--color-border-subtle); padding-top: var(--space-4); }
}

/* --------------------------------------------------------------------------
   51. RESPONSIVE — MOBILE (max-width: 768px)
   -------------------------------------------------------------------------- */
@media (max-width: 768px) {
  .desktop-only { display: none !important; }
  .mobile-only { display: flex !important; }
  .hamburger { display: flex; }

  /* Sidebar becomes hidden (drawer or bottom bar) */
  .sidebar { display: none; }

  /* User top bar — mobile compact */
  .user-topbar {
    flex-wrap: wrap;
    height: auto;
    min-height: auto;
    padding: 8px 12px;
    gap: 8px;
  }
  .topbar-left { width: 100%; }
  .topbar-brand { display: none; }
  .topbar-search-wrap { flex: 1; margin-left: 6px; }
  .topbar-search { width: 100%; }
  .topbar-center {
    order: 3;
    width: 100%;
    margin: 0;
    justify-content: center;
  }
  .topbar-right { flex-wrap: wrap; gap: 6px; }
  .topbar-stats { display: none; }
  .topbar-create-btn span { display: none; }
  .topbar-create-btn { padding: 6px 10px; }

  /* Full-board mobile */
  .app-layout-fullboard .content { padding: 0; }

  /* NAVBAR - compact tabs row */
  .navbar {
    padding: 0;
    height: auto;
    gap: 0;
    flex-direction: column;
    border-bottom: none;
    backdrop-filter: none;
    -webkit-backdrop-filter: none;
  }
  .nav-left {
    width: 100%;
    overflow-x: auto;
    -webkit-overflow-scrolling: touch;
    scrollbar-width: none;
    padding: 8px 10px;
    background: var(--color-bg-overlay);
    border-bottom: 1px solid var(--color-border-default);
  }
  .nav-left::-webkit-scrollbar { display: none; }
  .nav-tabs { flex-shrink: 0; gap: 1px; background: transparent; padding: 0; border-radius: 0; border: none; }
  .nav-tab { padding: 6px 14px; font-size: 0.78rem; white-space: nowrap; border-radius: 20px; min-height: 32px; }
  .nav-tab.active { background: var(--color-accent); color: #fff; box-shadow: none; }
  .nav-title { font-size: 0.82rem; }
  .nav-brand { display: none; }
  .nav-logo { width: 24px; height: 24px; }
  .nav-right {
    width: 100%;
    justify-content: space-between;
    gap: 6px;
    padding: 6px 10px;
    background: var(--color-bg-raised);
    border-bottom: 1px solid var(--color-border-default);
  }
  .nav-right .username { font-size: 0.75rem; }
  .nav-right .btn { font-size: 0.72rem; padding: 4px 10px; min-height: 30px; }
  .role-badge { font-size: 0.58rem; padding: 2px 6px; }

  /* TOOLBAR */
  .toolbar { padding: 8px 10px 0; gap: 6px; }
  .toolbar-left {
    flex-direction: row;
    gap: 6px;
    flex-wrap: nowrap;
    overflow-x: auto;
    -webkit-overflow-scrolling: touch;
    scrollbar-width: none;
  }
  .toolbar-left::-webkit-scrollbar { display: none; }
  .toolbar-right { flex-shrink: 0; }
  .toolbar-right .btn { padding: 8px 14px; font-size: 0.82rem; white-space: nowrap; }
  .search-input { width: 120px; min-width: 100px; padding: 8px 10px; font-size: 16px; border-radius: var(--radius-md); flex-shrink: 1; }
  .filter-select { padding: 8px 10px; font-size: 0.78rem; border-radius: var(--radius-md); flex-shrink: 0; min-width: 0; }

  /* STATS — hide on mobile, too much header space */
  .stats-bar { display: none; }

  /* APP & CONTENT */
  .app { height: auto; min-height: 100vh; overflow: visible; }
  .content { padding: 0 0 16px; overflow: visible; flex: none; }

  /* KANBAN — full width columns with snap scroll */
  .kanban {
    display: flex;
    flex-wrap: nowrap !important;
    overflow-x: auto;
    gap: 0;
    margin-top: 0;
    padding: 0 0 8px;
    -webkit-overflow-scrolling: touch;
    scroll-snap-type: x mandatory;
    scrollbar-width: none;
  }
  .kanban::-webkit-scrollbar { display: none; }
  .kanban-col,
  .kanban-col.kanban-col-fixed {
    min-width: 100vw !important;
    max-width: 100vw !important;
    flex: 0 0 100vw !important;
    scroll-snap-align: start;
    padding: 0 10px;
    background: transparent;
    border-radius: 0;
    border: none;
  }
  .kanban-col-collapsed {
    min-width: 52px !important;
    max-width: 52px !important;
    flex: 0 0 52px !important;
    scroll-snap-align: none;
    padding: 0;
  }
  .col-header { padding: 10px 4px; margin-bottom: 6px; }
  .col-header-bar { height: 2px; }
  .col-body { max-height: none; padding-bottom: 20px; gap: 6px; overflow: visible; padding-left: 0; padding-right: 0; }
  .col-empty { padding: 40px 20px; font-size: 0.88rem; }

  /* TICKET CARDS — touch-friendly */
  .ticket-card { padding: 12px 14px; border-radius: var(--radius-md); }
  .ticket-card:hover { transform: none; } /* disable hover lift on touch */
  .card-title { font-size: 0.88rem; -webkit-line-clamp: 2; }
  .card-meta { font-size: 0.72rem; margin-top: 8px; }
  .card-id { font-size: 0.72rem; }
  .card-footer { margin-top: 6px; }

  /* LIST VIEW */
  .list-view { border-radius: 0; margin-top: 0; border-left: none; border-right: none; }
  .list-row { padding: 12px 10px; min-height: 48px; }
  .list-header-row { padding: 8px 10px; }
  .lh-id { width: 48px; font-size: 0.72rem; }
  .lh-title { font-size: 0.84rem; }
  .lh-priority { width: 80px; }
  .lh-status { width: 70px; }
  .lh-check { width: 28px; }
  .lh-actions { display: none; }
  .priority-tag { font-size: 0.62rem; padding: 2px 6px; }
  .status-tag { font-size: 0.62rem; padding: 2px 6px; }
  .batch-bar, .bulk-bar { flex-wrap: wrap; gap: 5px; font-size: 0.75rem; }

  /* MODALS — slide-up sheet */
  .modal-overlay { padding: 0; align-items: stretch; }
  .modal {
    border-radius: var(--radius-xl) var(--radius-xl) 0 0;
    max-height: 92vh;
    height: auto;
    max-width: 100%;
    margin-top: auto;
    animation: modalSlideUp 0.25s ease;
  }
  .modal-lg {
    border-radius: var(--radius-xl) var(--radius-xl) 0 0;
    max-height: 95vh;
    height: auto;
    max-width: 100%;
    margin-top: auto;
  }
  @keyframes modalSlideUp { from { transform: translateY(100%); } to { transform: none; } }
  .modal-header {
    position: sticky;
    top: 0;
    background: var(--color-bg-overlay);
    z-index: 10;
    padding: 16px 0 12px;
    margin-bottom: 12px;
    border-bottom: 1px solid var(--color-border-default);
  }
  .modal-header h2 { font-size: 1rem; }
  .modal-close { width: 36px; height: 36px; font-size: 1.3rem; }
  .modal-actions {
    position: sticky;
    bottom: 0;
    background: var(--color-bg-overlay);
    padding: 12px 0;
    border-top: 1px solid var(--color-border-default);
    margin-top: 12px;
  }

  /* TICKET DETAIL */
  .detail-grid { grid-template-columns: 1fr; gap: 10px; }
  .detail-body { padding: 12px; font-size: 0.84rem; border-radius: var(--radius-md); }
  .detail-sidebar { display: flex; flex-direction: column; gap: 10px; padding: 0; order: -1; }
  .sb-section { width: 100%; }
  .sb-section select { padding: 10px 12px; font-size: 0.88rem; border-radius: var(--radius-md); background: var(--color-bg-raised); }
  .sb-section input[type=date] { padding: 10px 12px; font-size: 16px; border-radius: var(--radius-md); background: var(--color-bg-raised); }

  /* CHAT */
  .chat-section { padding-top: 12px; }
  .chat-messages { max-height: none; border-radius: var(--radius-md); }
  .chat-msg { padding: 10px 12px; border-radius: var(--radius-md); max-width: 90%; }
  .chat-input-row { gap: 6px; }
  .chat-input-row input[type=text] { font-size: 16px; padding: 10px 12px; border-radius: var(--radius-md); flex: 1; }
  .chat-input-row .btn { padding: 10px 14px; min-width: 56px; font-size: 0.82rem; border-radius: var(--radius-md); }
  .chat-attach-btn { padding: 8px; font-size: 1.2rem; min-width: 36px; display: flex; align-items: center; justify-content: center; }

  /* FILE UPLOAD */
  .file-upload-zone, .file-drop-zone { padding: 14px; border-radius: var(--radius-md); min-height: 60px; }

  /* USERS */
  .users-view { padding-top: 10px; }
  .panel { padding: 14px; border-radius: var(--radius-md); margin: 0 10px; }
  .panel h3 { font-size: 0.9rem; margin-bottom: 12px; }
  .user-row { padding: 12px 10px; gap: 6px; }
  .user-actions { width: 100%; flex-wrap: wrap; gap: 4px; }
  .user-actions .btn { flex: 1; min-width: 0; justify-content: center; padding: 8px 6px; font-size: 0.72rem; }
  .user-bal-controls { width: 100%; flex-wrap: wrap; }
  .inline-input { width: 60px; padding: 6px 8px; font-size: var(--font-size-sm); }

  /* INVITES & PAYMENTS */
  .invite-row { flex-direction: column; align-items: flex-start; gap: 6px; padding: 10px; }
  .invite-actions { align-self: stretch; display: flex; gap: 4px; }
  .invite-actions .btn { flex: 1; justify-content: center; }
  .payment-row { flex-direction: column; align-items: flex-start; gap: 6px; padding: 10px; }
  .payment-actions { align-self: stretch; display: flex; gap: 4px; }
  .payment-actions .btn { flex: 1; justify-content: center; }
  .modal-pay { max-width: 100%; }

  /* NOTIFICATIONS */
  .notify-modal { max-width: 100%; border-radius: var(--radius-xl) var(--radius-xl) 0 0; }
  .notify-options { flex-direction: column; gap: 8px; }
  .notify-option { flex-direction: row; padding: 14px; gap: 12px; }

  /* UPDATES */
  .upd-dash { padding: 12px 10px; }
  .upd-header { flex-direction: column; align-items: stretch; gap: 8px; }
  .upd-new-btn { width: 100%; justify-content: center; }
  .upd-compose-row { flex-direction: column; gap: 8px; }
  .upd-compose { padding: 14px; border-radius: var(--radius-md); }
  .upd-filters { flex-direction: column; align-items: stretch; gap: 8px; }
  .upd-search-wrap { width: 100%; }
  .upd-search { width: 100%; padding: 10px 14px; font-size: 16px; }
  .upd-client-chips {
    overflow-x: auto;
    flex-wrap: nowrap;
    -webkit-overflow-scrolling: touch;
    padding-bottom: 4px;
    scrollbar-width: none;
  }
  .upd-client-chips::-webkit-scrollbar { display: none; }
  .upd-card { gap: 10px; }
  .upd-card-content { padding-bottom: 18px; }
  .upd-card-body { font-size: 0.8rem; }

  /* PROJECTS */
  .projects-view { padding: 10px 0; }
  .projects-header { flex-direction: column; align-items: stretch; gap: 8px; padding: 0 10px; }
  .projects-header .btn { width: 100%; justify-content: center; }
  .project-form-row { flex-direction: column; gap: 8px; }
  .project-card { padding: 14px; }
  .project-actions { flex-wrap: wrap; }
  .project-actions .btn { flex: 1; justify-content: center; min-width: 0; }

  /* LIGHTBOX */
  .lightbox { padding: 10px; }
  .lightbox img { max-width: 98vw; max-height: 80vh; border-radius: 4px; }

  /* TOAST */
  .toast {
    top: auto;
    bottom: max(16px, env(safe-area-inset-bottom));
    left: 10px;
    right: 10px;
    transform: none;
    text-align: center;
    border-radius: var(--radius-md);
    font-size: 0.84rem;
    padding: 12px 16px;
    max-width: none;
  }

  /* BALANCE */
  .nav-balance-group { gap: 3px; }
  .nav-balance { font-size: var(--font-size-xs); padding: 2px 6px; }
  .btn-pay-nav { font-size: 0.62rem; padding: 2px 8px; }

  /* DATE INPUTS */
  .sb-section input[type=date] { font-size: 16px; padding: 8px 10px; }

  /* DIRECT MESSAGES */
  .dm-chat-container { flex-direction: column; height: calc(100vh - 120px); min-height: 300px; }
  .dm-container { flex-direction: column; height: auto; }
  .dm-sidebar { width: 100%; min-width: 0; max-height: 180px; border-right: none; border-bottom: 1px solid var(--color-border-default); }
  .dm-messages { min-height: 200px; }
  .dm-msg-bubble { max-width: 85%; }
  .dm-msg { max-width: 88%; }
  .dm-msg-img { max-width: 200px; }
  .dm-textarea { font-size: 16px; }
  .dm-send-btn { padding: 10px 14px; }
  .dm-back-btn { display: block; }
  .dm-sidebar-hidden { display: none; }

  /* TOUCH TARGETS — minimum 44px */
  .btn, .icon-btn, .nav-tab, .modal-close { min-height: 36px; }
  select, input[type=text], input[type=email], input[type=password], textarea { min-height: 40px; }
  input[type=text], input[type=email], input[type=password], input[type=number], textarea, select { font-size: 16px; }

  /* SAFE AREAS */
  .app { padding-bottom: env(safe-area-inset-bottom); }
  .navbar { padding-left: max(10px, env(safe-area-inset-left)); padding-right: max(10px, env(safe-area-inset-right)); }

  /* DISCUSS VIEW */
  .discuss-view { padding: 4px 10px; }
  .discuss-card { padding: 12px; }

  /* BULK ACTION */
  .bulk-action-float { bottom: max(16px, env(safe-area-inset-bottom)); padding: 8px 14px; font-size: 0.82rem; }
}

/* --------------------------------------------------------------------------
   52. RESPONSIVE — SMALL MOBILE (max-width: 380px)
   -------------------------------------------------------------------------- */
@media (max-width: 380px) {
  .nav-tab { padding: 5px 10px; font-size: 0.72rem; }
  .kanban-col { min-width: 100vw; max-width: 100vw; flex: 0 0 100vw; border-radius: 0; }
  .modal { padding: 12px; }
  .modal-header h2 { font-size: 0.92rem; }
  .auth-card { padding: 28px 18px 20px; max-width: calc(100% - 12px); border-radius: 14px; }
  .toolbar-right .btn { padding: 8px 10px; font-size: 0.78rem; }
  .search-input { width: 90px; min-width: 80px; }
}

/* --------------------------------------------------------------------------
   53. APP LAYOUT — SIDEBAR + MAIN PANEL
   -------------------------------------------------------------------------- */
.app-layout {
  display: flex;
  height: 100vh;
  overflow: hidden;
  background: var(--color-bg-base);
}

/* Full-board mode: no sidebar, board fills viewport */
.app-layout-fullboard {
  flex-direction: column;
}
.app-layout-fullboard .main-panel {
  flex: 1;
  min-height: 0;
}
.app-layout-fullboard .content {
  padding: 0 10px 10px;
}
.app-layout-fullboard .kanban {
  margin-top: 0;
}

.main-panel {
  flex: 1;
  min-width: 0;
  display: flex;
  flex-direction: column;
  overflow: hidden;
  transition: margin-left var(--transition-normal);
}

/* --------------------------------------------------------------------------
   USER TOP BAR (non-admin single-page Kanban mode)
   -------------------------------------------------------------------------- */
.user-topbar {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 0 16px;
  height: 52px;
  min-height: 52px;
  background: var(--color-bg-raised);
  border-bottom: 1px solid var(--color-border-subtle);
  flex-shrink: 0;
}
.topbar-left {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-shrink: 0;
}
.topbar-brand {
  font-weight: 700;
  font-size: 0.88rem;
  letter-spacing: -0.02em;
  color: var(--color-text-primary);
  white-space: nowrap;
}
.topbar-search-wrap {
  display: flex;
  align-items: center;
  gap: 6px;
  background: var(--color-bg-subtle);
  border: 1px solid var(--color-border-subtle);
  border-radius: 8px;
  padding: 0 10px;
  height: 32px;
  margin-left: 8px;
  transition: border-color 0.15s, background 0.15s;
}
.topbar-search-wrap:focus-within {
  border-color: var(--color-accent);
  background: var(--color-bg-base);
}
.topbar-search {
  background: transparent;
  border: none;
  outline: none;
  color: var(--color-text-primary);
  font-size: 0.78rem;
  width: 160px;
  font-family: var(--font-sans);
}
.topbar-search::placeholder { color: var(--color-text-muted); }

.topbar-center {
  display: flex;
  align-items: center;
  gap: 2px;
  margin: 0 auto;
  background: var(--color-bg-subtle);
  border-radius: 8px;
  padding: 3px;
}
.topbar-filter-btn {
  background: transparent;
  border: none;
  color: var(--color-text-secondary);
  font-size: 0.72rem;
  font-weight: 500;
  padding: 5px 14px;
  border-radius: 6px;
  cursor: pointer;
  transition: all 0.15s;
  font-family: var(--font-sans);
  white-space: nowrap;
}
.topbar-filter-btn:hover {
  color: var(--color-text-primary);
  background: var(--color-bg-hover);
}
.topbar-filter-btn.active {
  background: var(--color-accent);
  color: #fff;
  font-weight: 600;
  box-shadow: 0 1px 4px rgba(99, 102, 241, 0.3);
}

.topbar-right {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-shrink: 0;
}
.topbar-stats {
  display: flex;
  gap: 12px;
  align-items: center;
}
.topbar-stat {
  font-size: 0.78rem;
  font-weight: 700;
  font-family: var(--font-mono);
  display: flex;
  align-items: baseline;
  gap: 3px;
}
.topbar-stat span {
  font-size: 0.6rem;
  font-weight: 500;
  opacity: 0.7;
  text-transform: uppercase;
  letter-spacing: 0.5px;
}
.topbar-balance {
  font-size: 0.72rem;
  font-weight: 600;
  font-family: var(--font-mono);
  display: flex;
  align-items: center;
  gap: 6px;
}
.topbar-pay-btn {
  font-size: 0.6rem !important;
  padding: 2px 8px !important;
  background: var(--color-danger) !important;
  color: #fff !important;
  border: none !important;
}

.topbar-create-btn {
  display: flex;
  align-items: center;
  gap: 6px;
  background: var(--color-accent);
  color: #fff;
  border: none;
  padding: 6px 16px;
  border-radius: 8px;
  font-size: 0.76rem;
  font-weight: 600;
  cursor: pointer;
  transition: all 0.15s;
  font-family: var(--font-sans);
  white-space: nowrap;
}
.topbar-create-btn:hover {
  background: var(--color-accent-hover);
  box-shadow: 0 2px 8px rgba(99, 102, 241, 0.35);
  transform: translateY(-1px);
}

.topbar-icon-btn {
  background: transparent;
  border: 1px solid var(--color-border-subtle);
  color: var(--color-text-tertiary);
  width: 32px;
  height: 32px;
  border-radius: 8px;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  transition: all 0.15s;
}
.topbar-icon-btn:hover {
  background: var(--color-bg-hover);
  color: var(--color-text-primary);
  border-color: var(--color-border-default);
}

.topbar-user {
  display: flex;
  align-items: center;
  gap: 6px;
}
.topbar-avatar {
  width: 30px;
  height: 30px;
  border-radius: 50%;
  background: var(--color-accent-soft);
  color: var(--color-accent);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 0.72rem;
  font-weight: 700;
}

/* --------------------------------------------------------------------------
   54. CONTEXTUAL TOOLBAR
   -------------------------------------------------------------------------- */
.contextual-toolbar {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 0 20px;
  border-bottom: 1px solid var(--color-border-subtle);
  background: var(--color-bg-raised);
  flex-shrink: 0;
  height: 48px;
  min-height: 48px;
}

.contextual-toolbar .breadcrumbs {
  display: flex;
  align-items: center;
  gap: 6px;
  font-size: 0.78rem;
  color: var(--color-text-tertiary);
}

.contextual-toolbar .breadcrumbs .bc-sep {
  color: var(--color-text-tertiary);
  opacity: 0.5;
}

.contextual-toolbar .breadcrumbs .bc-current {
  color: var(--color-text-primary);
  font-weight: 600;
}

.toolbar-filters {
  display: flex;
  align-items: center;
  gap: 8px;
  flex: 1;
  min-width: 0;
}

.toolbar-actions {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-shrink: 0;
}

/* --------------------------------------------------------------------------
   55. ONLINE AVATAR STACK
   -------------------------------------------------------------------------- */
.online-avatar-stack {
  display: flex;
  align-items: center;
  flex-direction: row-reverse;
  margin-right: 8px;
}

.online-avatar-stack .online-avatar {
  width: 28px;
  height: 28px;
  border-radius: 50%;
  background: var(--color-accent-soft);
  color: var(--color-accent);
  font-size: 0.6rem;
  font-weight: 700;
  display: flex;
  align-items: center;
  justify-content: center;
  border: 2px solid var(--color-bg-raised);
  margin-left: -8px;
  position: relative;
  cursor: default;
  transition: transform var(--transition-micro);
}

.online-avatar-stack .online-avatar:hover {
  transform: translateY(-2px);
  z-index: 10;
}

.online-avatar-stack .online-avatar:first-child {
  margin-left: 0;
}

.online-avatar-stack .online-avatar .presence-dot {
  position: absolute;
  bottom: -1px;
  right: -1px;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--color-success);
  border: 2px solid var(--color-bg-raised);
}

.online-avatar-stack .avatar-overflow {
  width: 28px;
  height: 28px;
  border-radius: 50%;
  background: var(--color-bg-subtle);
  color: var(--color-text-tertiary);
  font-size: 0.55rem;
  font-weight: 600;
  display: flex;
  align-items: center;
  justify-content: center;
  border: 2px solid var(--color-bg-raised);
  margin-left: -8px;
}

/* --------------------------------------------------------------------------
   56. THEME TOGGLE
   -------------------------------------------------------------------------- */
.theme-toggle {
  width: 32px;
  height: 32px;
  border-radius: var(--radius-sm);
  border: 1px solid var(--color-border-subtle);
  background: transparent;
  color: var(--color-text-secondary);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 0.85rem;
  transition: all var(--transition-micro);
}

.theme-toggle:hover {
  background: var(--color-bg-subtle);
  color: var(--color-text-primary);
}

/* --------------------------------------------------------------------------
   57. LIGHT THEME
   -------------------------------------------------------------------------- */
[data-theme="light"] {
  --color-bg-base: #ffffff;
  --color-bg-raised: #fafafa;
  --color-bg-overlay: #ffffff;
  --color-bg-subtle: #f4f4f5;
  --color-bg-hover: #f4f4f5;
  --color-bg-active: #e4e4e7;
  --color-text-primary: #09090b;
  --color-text-secondary: #52525b;
  --color-text-tertiary: #a1a1aa;
  --color-text-muted: #d4d4d8;
  --color-border-default: #e4e4e7;
  --color-border-subtle: #f4f4f5;
  --color-border-strong: #d4d4d8;
  --color-border-focus: #6366f1;
  --color-accent: #6366f1;
  --color-accent-hover: #4f46e5;
  --color-accent-soft: rgba(99, 102, 241, 0.06);
  --color-accent-border: rgba(99, 102, 241, 0.2);
  --color-danger-soft: rgba(239, 68, 68, 0.06);
  --color-warning-soft: rgba(245, 158, 11, 0.06);
  --color-success-soft: rgba(34, 197, 94, 0.06);
  --color-info-soft: rgba(99, 102, 241, 0.06);
  --primary-soft: rgba(99, 102, 241, 0.08);
  --bg: var(--color-bg-base);
  --bg2: var(--color-bg-raised);
  --surface: var(--color-bg-overlay);
  --surface2: var(--color-bg-subtle);
  --text: var(--color-text-primary);
  --muted: var(--color-text-secondary);
  --border: var(--color-border-default);
  --border-subtle: var(--color-border-subtle);
  --hover: rgba(99, 102, 241, 0.04);
  --shadow-xs: 0 1px 2px rgba(0, 0, 0, 0.04), 0 0 0 1px rgba(0, 0, 0, 0.03);
  --shadow: 0 1px 3px rgba(0, 0, 0, 0.06), 0 0 0 1px rgba(0, 0, 0, 0.03);
  --shadow-md: 0 4px 12px rgba(0, 0, 0, 0.06), 0 0 0 1px rgba(0, 0, 0, 0.03);
  --shadow-lg: 0 8px 24px rgba(0, 0, 0, 0.08), 0 0 0 1px rgba(0, 0, 0, 0.03);
  --shadow-xl: 0 20px 60px rgba(0, 0, 0, 0.1), 0 0 0 1px rgba(0, 0, 0, 0.03);
  color-scheme: light;
}

[data-theme="light"] .sidebar {
  background: var(--color-bg-raised);
  border-right-color: var(--color-border-default);
}

[data-theme="light"] .ticket-card { border-color: var(--color-border-default); }
[data-theme="light"] .ticket-card:hover { background: var(--color-bg-hover); border-color: var(--color-border-strong); }

[data-theme="light"] .auth-canvas { opacity: 0.3; }
[data-theme="light"] .logo-bg { color: var(--color-accent); }

[data-theme="light"] .priority-low { color: #16a34a; }
[data-theme="light"] .priority-medium { color: #ca8a04; }
[data-theme="light"] .priority-high { color: #ea580c; }
[data-theme="light"] .priority-critical { color: #dc2626; }
[data-theme="light"] .status-open { color: #4f46e5; }
[data-theme="light"] .status-in_progress { color: #d97706; }
[data-theme="light"] .status-resolved { color: #16a34a; }
[data-theme="light"] .status-closed { color: #71717a; }

/* --------------------------------------------------------------------------
   58. BULK FLOATING ACTION BAR
   -------------------------------------------------------------------------- */
.bulk-float-bar {
  position: fixed;
  bottom: 24px;
  left: 50%;
  transform: translateX(-50%);
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 20px;
  background: var(--color-bg-overlay);
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-xl);
  box-shadow: var(--shadow-xl);
  z-index: 1000;
  animation: floatBarIn 0.2s ease-out;
}

@keyframes floatBarIn {
  from { transform: translateX(-50%) translateY(20px); opacity: 0; }
  to { transform: translateX(-50%) translateY(0); opacity: 1; }
}

.bulk-float-bar .bulk-count {
  font-size: 0.78rem;
  font-weight: 600;
  color: var(--color-accent);
  padding-right: 10px;
  border-right: 1px solid var(--color-border-subtle);
}

/* --------------------------------------------------------------------------
   59. KANBAN PAN SCROLL
   -------------------------------------------------------------------------- */
.kanban-pan {
  cursor: grab;
  user-select: none;
}

.kanban-pan:active,
.kanban-pan.panning {
  cursor: grabbing;
}

.kanban-col-fixed {
  flex: 1 1 0;
  min-width: 0;
  transition: all 0.25s ease;
}

/* Mobile bottom nav — hidden on desktop */
.mobile-bottom-nav { display: none; }

/* Enhanced drag states */
.kanban-card-wrap.dragging-enhanced {
  transform: scale(1.03) rotate(1.5deg);
  opacity: 0.85;
  z-index: 100;
  box-shadow: var(--shadow-lg);
  transition: transform 0.15s ease, opacity 0.15s ease;
}

.kanban-col-dragover-enhanced {
  background: var(--color-accent-soft) !important;
  border-color: var(--color-accent-border) !important;
  box-shadow: inset 0 0 0 2px var(--color-accent-border);
}

.kanban-ghost-placeholder {
  height: 60px;
  margin: 4px 0;
  border: 2px dashed var(--color-accent-border);
  border-radius: var(--radius-md);
  background: var(--color-accent-soft);
  opacity: 0.5;
  transition: all 0.2s ease;
}

.kanban-card-wrap.drop-snap {
  animation: dropSnap 0.25s ease-out;
}

@keyframes dropSnap {
  0% { transform: scale(1.05); }
  50% { transform: scale(0.98); }
  100% { transform: scale(1); }
}

/* --------------------------------------------------------------------------
   60. CARD SELECT CHECKBOX
   -------------------------------------------------------------------------- */
.card-select-checkbox {
  position: absolute;
  top: 8px;
  left: 8px;
  width: 18px;
  height: 18px;
  border-radius: 4px;
  border: 1.5px solid var(--color-border-default);
  background: var(--color-bg-raised);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  opacity: 0;
  transition: opacity var(--transition-micro), background var(--transition-micro);
  z-index: 5;
}

.ticket-card:hover .card-select-checkbox,
.card-select-checkbox.visible {
  opacity: 1;
}

.card-select-checkbox.checked {
  opacity: 1;
  background: var(--color-accent);
  border-color: var(--color-accent);
  color: white;
}

/* --------------------------------------------------------------------------
   61. RESPONSIVE OVERRIDES FOR NEW LAYOUT
   -------------------------------------------------------------------------- */
@media (max-width: 768px) {
  .app-layout {
    flex-direction: column;
  }
  .contextual-toolbar {
    padding: 6px 10px;
    gap: 6px;
    min-height: 36px;
  }
  .contextual-toolbar .breadcrumbs { font-size: 0.78rem; flex: 1; }
  .contextual-toolbar .toolbar-filters { display: none; }
  .contextual-toolbar .toolbar-actions { gap: 6px; }
  .contextual-toolbar .toolbar-actions .btn-ghost { display: none; }
  .contextual-toolbar .toolbar-actions .btn-primary { font-size: 0.75rem; padding: 5px 10px; min-height: 30px; }
  .online-avatar-stack { display: none; }
  .bulk-float-bar {
    left: 12px;
    right: 12px;
    transform: none;
    width: auto;
    bottom: 60px;
  }
  @keyframes floatBarIn {
    from { transform: translateY(20px); opacity: 0; }
    to { transform: translateY(0); opacity: 1; }
  }

  /* Mobile bottom nav for admin */
  .mobile-bottom-nav {
    display: flex !important;
    position: fixed;
    bottom: 0;
    left: 0;
    right: 0;
    height: 56px;
    background: var(--color-bg-raised);
    border-top: 1px solid var(--color-border-default);
    z-index: 900;
    padding: 0 4px;
    padding-bottom: env(safe-area-inset-bottom);
    align-items: stretch;
    justify-content: space-around;
  }
  .mobile-bottom-nav .mob-nav-btn {
    flex: 1;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 2px;
    background: none;
    border: none;
    color: var(--color-text-tertiary);
    font-size: 0.62rem;
    font-family: var(--font-sans);
    cursor: pointer;
    padding: 4px 2px;
    min-width: 0;
    position: relative;
  }
  .mobile-bottom-nav .mob-nav-btn.active {
    color: var(--color-accent);
  }
  .mobile-bottom-nav .mob-nav-btn svg { width: 20px; height: 20px; }
  .mob-nav-badge {
    position: absolute;
    top: 4px;
    right: calc(50% - 16px);
    background: #ef4444;
    color: #fff;
    font-size: 0.55rem;
    font-weight: 700;
    min-width: 14px;
    height: 14px;
    border-radius: 7px;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 0 3px;
  }

  /* Add bottom padding when mobile nav is shown */
  .app-layout .content { padding-bottom: 64px !important; }
}

/* ==========================================================================
   NEW COMPONENTS — Linear Pro v3.0
   ========================================================================== */

/* --------------------------------------------------------------------------
   62. DASHBOARD
   -------------------------------------------------------------------------- */
.dashboard {
  display: grid;
  grid-template-columns: 1fr;
  gap: var(--space-6);
  padding: var(--space-6);
  overflow-y: auto;
  flex: 1;
  min-height: 0;
}

.dash-stats-row {
  display: flex;
  gap: var(--space-4);
  flex-wrap: wrap;
}

.dash-stat-card {
  flex: 1;
  min-width: 180px;
  background: var(--color-bg-overlay);
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-lg);
  padding: var(--space-5);
  display: flex;
  flex-direction: column;
  gap: var(--space-1);
  transition: all var(--transition-micro);
}
.dash-stat-card:hover {
  border-color: var(--color-border-strong);
  box-shadow: var(--shadow-md);
}

.dash-stat-value {
  font-size: 1.8rem;
  font-weight: 800;
  color: var(--color-text-primary);
  font-family: var(--font-mono);
  letter-spacing: -0.03em;
  line-height: 1.1;
}

.dash-stat-label {
  font-size: 0.78rem;
  font-weight: 500;
  color: var(--color-text-secondary);
  text-transform: uppercase;
  letter-spacing: 0.4px;
}

.dash-stat-change {
  font-size: 0.72rem;
  font-weight: 600;
  font-family: var(--font-mono);
}
.dash-stat-change.positive { color: var(--color-success); }
.dash-stat-change.negative { color: var(--color-danger); }

.dash-chart-section {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: var(--space-4);
}
@media (max-width: 768px) {
  .dash-chart-section { grid-template-columns: 1fr; }
  .dash-stats-row { flex-direction: column; }
  .dash-stat-card { min-width: 0; }
}

.dash-bar-chart {
  background: var(--color-bg-overlay);
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-lg);
  padding: var(--space-5);
}

.dash-bar-row {
  display: flex;
  align-items: center;
  gap: var(--space-3);
  padding: 6px 0;
}
.dash-bar-row .bar-label {
  font-size: 0.78rem;
  color: var(--color-text-secondary);
  width: 80px;
  flex-shrink: 0;
  text-align: right;
}
.dash-bar-row .bar-track {
  flex: 1;
  height: 8px;
  background: var(--color-bg-active);
  border-radius: 4px;
  overflow: hidden;
}
.dash-bar-fill {
  height: 100%;
  border-radius: 4px;
  background: var(--color-accent);
  transition: width 600ms cubic-bezier(0.22, 1, 0.36, 1);
  min-width: 2px;
}
.dash-bar-row .bar-value {
  font-size: 0.75rem;
  font-weight: 600;
  color: var(--color-text-primary);
  width: 40px;
  flex-shrink: 0;
  font-family: var(--font-mono);
}

.dash-recent {
  background: var(--color-bg-overlay);
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-lg);
  padding: var(--space-5);
}

.dash-quick-actions {
  display: flex;
  gap: var(--space-3);
  flex-wrap: wrap;
}
.dash-quick-actions .btn {
  flex: 1;
  min-width: 140px;
  justify-content: center;
}

/* --------------------------------------------------------------------------
   63. ATTACHMENT GALLERY
   -------------------------------------------------------------------------- */
.attachment-gallery {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 8px;
}
@media (max-width: 768px) {
  .attachment-gallery { grid-template-columns: repeat(3, 1fr); }
}
@media (max-width: 380px) {
  .attachment-gallery { grid-template-columns: repeat(2, 1fr); }
}

.attachment-thumb {
  width: 100%;
  aspect-ratio: 1;
  max-width: 120px;
  max-height: 120px;
  object-fit: cover;
  border-radius: var(--radius-lg);
  cursor: pointer;
  border: 1px solid var(--color-border-default);
  transition: all 200ms cubic-bezier(0.4, 0, 0.2, 1);
}
.attachment-thumb:hover {
  transform: scale(1.05);
  filter: brightness(1.1);
  box-shadow: var(--shadow-md);
  border-color: var(--color-accent-border);
}

.attachment-file-card {
  display: flex;
  align-items: center;
  gap: var(--space-3);
  padding: var(--space-3);
  background: var(--color-bg-raised);
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-lg);
  cursor: pointer;
  transition: all var(--transition-micro);
}
.attachment-file-card:hover {
  border-color: var(--color-accent-border);
  background: var(--color-bg-hover);
}
.attachment-file-card .file-icon {
  font-size: 1.4rem;
  width: 36px;
  height: 36px;
  display: flex;
  align-items: center;
  justify-content: center;
  background: var(--color-bg-overlay);
  border-radius: var(--radius-md);
  flex-shrink: 0;
}
.attachment-file-card .file-name {
  font-size: 0.82rem;
  font-weight: 500;
  color: var(--color-text-primary);
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  flex: 1;
  min-width: 0;
}
.attachment-file-card .file-size {
  font-size: 0.72rem;
  color: var(--color-text-tertiary);
  flex-shrink: 0;
  font-family: var(--font-mono);
}

/* --------------------------------------------------------------------------
   64. QUICK ACTIONS MENU
   -------------------------------------------------------------------------- */
.quick-actions-trigger {
  width: 24px;
  height: 24px;
  display: flex;
  align-items: center;
  justify-content: center;
  background: transparent;
  border: none;
  border-radius: var(--radius-sm);
  cursor: pointer;
  color: var(--color-text-tertiary);
  font-size: 0.85rem;
  transition: all var(--transition-micro);
  opacity: 0;
  padding: 0;
}
.ticket-card:hover .quick-actions-trigger,
.kanban-card-wrap:hover .quick-actions-trigger,
.quick-actions-trigger:focus-visible {
  opacity: 1;
}
.quick-actions-trigger:hover {
  background: var(--color-bg-active);
  color: var(--color-text-primary);
}

.quick-actions-menu {
  position: absolute;
  top: 100%;
  right: 0;
  margin-top: 4px;
  background: var(--color-bg-overlay);
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-xl);
  min-width: 180px;
  z-index: 200;
  padding: 4px;
  animation: quickMenuIn 0.15s cubic-bezier(0.22, 1, 0.36, 1);
}
@keyframes quickMenuIn {
  from { opacity: 0; transform: translateY(-4px) scale(0.97); }
  to { opacity: 1; transform: none; }
}

.quick-actions-item {
  display: flex;
  align-items: center;
  gap: var(--space-3);
  padding: 8px 12px;
  border-radius: var(--radius-sm);
  cursor: pointer;
  font-size: 0.82rem;
  font-weight: 500;
  color: var(--color-text-secondary);
  transition: all var(--transition-micro);
  border: none;
  background: transparent;
  width: 100%;
  text-align: left;
  font-family: var(--font-sans);
}
.quick-actions-item:hover {
  background: var(--color-bg-hover);
  color: var(--color-text-primary);
}
.quick-actions-item.danger { color: var(--color-danger); }
.quick-actions-item.danger:hover { background: var(--color-danger-soft); }

.quick-actions-item .qa-icon {
  width: 16px;
  text-align: center;
  flex-shrink: 0;
  font-size: 0.9rem;
}

.quick-actions-divider {
  height: 1px;
  background: var(--color-border-subtle);
  margin: 4px 0;
}

/* --------------------------------------------------------------------------
   65. QUICK FILTER PILLS
   -------------------------------------------------------------------------- */
.quick-filters {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  align-items: center;
}

.quick-filter-pill {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  padding: 4px 14px;
  border-radius: 20px;
  border: 1px solid var(--color-border-default);
  background: transparent;
  color: var(--color-text-secondary);
  font-size: 0.78rem;
  font-weight: 500;
  cursor: pointer;
  transition: all var(--transition-micro);
  font-family: var(--font-sans);
  white-space: nowrap;
  height: 30px;
}
.quick-filter-pill:hover {
  border-color: var(--color-border-strong);
  color: var(--color-text-primary);
}
.quick-filter-pill.active {
  background: var(--color-accent);
  color: #fff;
  border-color: var(--color-accent);
  font-weight: 600;
}
.quick-filter-pill.active:hover {
  background: var(--color-accent-hover);
  border-color: var(--color-accent-hover);
}

.quick-filter-pill .pill-count {
  font-size: 0.68rem;
  font-weight: 700;
  font-family: var(--font-mono);
  opacity: 0.7;
}

/* --------------------------------------------------------------------------
   66. DROP ZONE
   -------------------------------------------------------------------------- */
.drop-zone {
  border: 2px dashed var(--color-border-default);
  border-radius: var(--radius-lg);
  padding: var(--space-6);
  text-align: center;
  cursor: pointer;
  transition: all var(--transition-micro);
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: var(--space-3);
  color: var(--color-text-tertiary);
}
.drop-zone:hover {
  border-color: var(--color-border-strong);
  background: var(--color-bg-hover);
  color: var(--color-text-secondary);
}
.drop-zone-active,
.drop-zone.drop-zone-active {
  border-color: var(--color-accent);
  background: var(--color-accent-soft);
  color: var(--color-accent);
}
.drop-zone-active .drop-zone-text::after {
  content: " Release to upload";
}
.drop-zone-icon {
  font-size: 2rem;
  opacity: 0.5;
}
.drop-zone-text {
  font-size: 0.88rem;
  font-weight: 500;
}
.drop-zone-hint {
  font-size: 0.75rem;
  color: var(--color-text-tertiary);
}

/* --------------------------------------------------------------------------
   67. FILE PREVIEW GRID
   -------------------------------------------------------------------------- */
.file-preview-grid {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  padding: var(--space-2) 0;
}

.file-preview-item {
  position: relative;
  display: inline-flex;
  align-items: center;
}
.file-preview-item img {
  width: 60px;
  height: 60px;
  object-fit: cover;
  border-radius: var(--radius-md);
  border: 1px solid var(--color-border-default);
}
.file-preview-item .file-mini-card {
  display: flex;
  align-items: center;
  gap: var(--space-2);
  padding: 6px 10px;
  background: var(--color-bg-raised);
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-md);
  font-size: 0.75rem;
  color: var(--color-text-secondary);
  max-width: 120px;
}
.file-preview-item .file-mini-card .mini-name {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.file-preview-remove {
  position: absolute;
  top: -6px;
  right: -6px;
  width: 18px;
  height: 18px;
  border-radius: 50%;
  background: var(--color-danger);
  color: #fff;
  border: 2px solid var(--color-bg-base);
  font-size: 0.6rem;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all var(--transition-micro);
  padding: 0;
  line-height: 1;
}
.file-preview-remove:hover {
  transform: scale(1.15);
}

/* --------------------------------------------------------------------------
   68. STATUS DOT CLICKABLE
   -------------------------------------------------------------------------- */
.status-dot-clickable {
  width: 10px;
  height: 10px;
  border-radius: 50%;
  cursor: pointer;
  transition: all 200ms cubic-bezier(0.4, 0, 0.2, 1);
  flex-shrink: 0;
  border: none;
  padding: 0;
}
.status-dot-clickable:hover {
  box-shadow: 0 0 0 3px var(--color-bg-base), 0 0 0 5px currentColor;
  transform: scale(1.2);
}
.status-dot-clickable[data-status="open"] { background: var(--status-open); color: var(--status-open); }
.status-dot-clickable[data-status="in_progress"] { background: var(--status-in-progress); color: var(--status-in-progress); }
.status-dot-clickable[data-status="resolved"] { background: var(--status-resolved); color: var(--status-resolved); }
.status-dot-clickable[data-status="closed"] { background: var(--status-closed); color: var(--status-closed); }

/* --------------------------------------------------------------------------
   69. CARD INLINE THUMBNAIL
   -------------------------------------------------------------------------- */
.card-thumb {
  width: 40px;
  height: 40px;
  border-radius: var(--radius-md);
  object-fit: cover;
  border: 1px solid var(--color-border-subtle);
  flex-shrink: 0;
}

/* --------------------------------------------------------------------------
   70. IMPROVED KANBAN CARD SPACING
   -------------------------------------------------------------------------- */
.kanban-card-wrap {
  transition: transform 200ms cubic-bezier(0.4, 0, 0.2, 1), opacity var(--transition-layout);
  cursor: grab;
  position: relative;
}

.ticket-card .card-header {
  margin-bottom: 8px;
}
.ticket-card .card-title {
  margin-bottom: 4px;
}
.ticket-card .card-footer-row {
  margin-top: 12px;
  padding-top: 10px;
}

/* --------------------------------------------------------------------------
   71. LIGHT THEME — NEW COMPONENT OVERRIDES
   -------------------------------------------------------------------------- */
[data-theme="light"] .dash-stat-card {
  background: var(--color-bg-raised);
}
[data-theme="light"] .dash-bar-chart {
  background: var(--color-bg-raised);
}
[data-theme="light"] .dash-recent {
  background: var(--color-bg-raised);
}
[data-theme="light"] .quick-actions-menu {
  background: var(--color-bg-base);
  box-shadow: var(--shadow-lg);
}
[data-theme="light"] .attachment-thumb {
  border-color: var(--color-border-default);
}
[data-theme="light"] .drop-zone {
  border-color: var(--color-border-strong);
}
[data-theme="light"] .file-preview-remove {
  border-color: var(--color-bg-raised);
}

/* --------------------------------------------------------------------------
   72. RESPONSIVE — NEW COMPONENTS
   -------------------------------------------------------------------------- */
@media (max-width: 768px) {
  .dashboard { padding: var(--space-4); gap: var(--space-4); }
  .dash-stats-row { gap: var(--space-3); }
  .dash-stat-card { padding: var(--space-4); }
  .dash-stat-value { font-size: 1.4rem; }
  .dash-chart-section { grid-template-columns: 1fr; }
  .dash-quick-actions { flex-direction: column; }
  .dash-quick-actions .btn { min-width: 0; }

  .attachment-gallery { grid-template-columns: repeat(3, 1fr); gap: 6px; }
  .attachment-thumb { max-width: none; max-height: none; }

  .quick-filters,
  .quick-filters-bar {
    gap: 4px !important;
    flex-wrap: nowrap !important;
    overflow-x: auto !important;
    -webkit-overflow-scrolling: touch;
    scrollbar-width: none;
    padding: 0 10px !important;
  }
  .quick-filters::-webkit-scrollbar,
  .quick-filters-bar::-webkit-scrollbar { display: none; }
  .quick-filter-pill { padding: 3px 10px; font-size: 0.72rem; height: 26px; white-space: nowrap; flex-shrink: 0; }

  .quick-actions-menu { min-width: 160px; }

  .lightbox-nav { width: 36px; height: 36px; font-size: 1rem; }
  .lightbox-close { width: 36px; height: 36px; font-size: 1.2rem; }
  .lightbox-download { width: 36px; height: 36px; right: 60px; }
}

@media (max-width: 380px) {
  .attachment-gallery { grid-template-columns: repeat(2, 1fr); }
  .dash-stat-card { min-width: 0; }
}

/* --------------------------------------------------------------------------
   DASHBOARD VIEW
   ========================================================================== */
.dashboard-view {
  scrollbar-width: thin;
  scrollbar-color: var(--border) transparent;
}
.dashboard-stat-card {
  transition: transform 0.15s ease, box-shadow 0.15s ease;
}
.dashboard-stat-card:hover {
  transform: translateY(-2px);
  box-shadow: var(--shadow-lg);
}

/* --------------------------------------------------------------------------
   QUICK FILTERS BAR
   ========================================================================== */
.quick-filters-bar {
  animation: fadeIn 0.2s ease;
}
.quick-filter-pill {
  transition: all 0.15s ease;
}
.quick-filter-pill:hover {
  background: var(--primary-soft) !important;
  border-color: var(--primary) !important;
  color: var(--primary) !important;
}

/* --------------------------------------------------------------------------
   TICKET CARD QUICK ACTIONS
   ========================================================================== */
.ticket-card:hover .card-quick-action-btn {
  opacity: 1 !important;
}
.card-quick-action-btn:hover {
  background: var(--primary-soft) !important;
  color: var(--primary) !important;
}
.quick-menu-item {
  transition: background 0.1s;
}
.quick-menu-item:hover {
  background: var(--primary-soft);
}
.card-status-dot:hover {
  transform: scale(1.3);
  box-shadow: 0 0 0 3px var(--primary-soft);
}

/* --------------------------------------------------------------------------
   ATTACHMENT GALLERY
   ========================================================================== */
.att-gallery-img:hover {
  transform: scale(1.05);
}
.att-gallery-item:hover {
  border-color: var(--primary) !important;
}

/* --------------------------------------------------------------------------
   LIGHTBOX ENHANCED
   ========================================================================== */
.lightbox-enhanced {
  animation: fadeIn 0.2s ease;
}
.lightbox-nav:hover {
  background: rgba(0,0,0,0.8) !important;
}

/* --------------------------------------------------------------------------
   SPINNER ANIMATION
   ========================================================================== */
@keyframes spin {
  0% { transform: rotate(0deg); }
  100% { transform: rotate(360deg); }
}
@keyframes fadeIn {
  from { opacity: 0; }
  to { opacity: 1; }
}

/* --------------------------------------------------------------------------
   END OF STYLESHEET
   ========================================================================== */